No. Unfortunately, it is not possible to cancel a payment. However, you can send an email to [email protected] with a screenshot of the transaction, the date, time and the amount. [...]

Yes, after the payment you will immediately see confirmation in the merchant portal and will hear the confirmation sound if you have enabled this option in the settings. In case [...]

Immediately after payment, you will receive payment confirmation in the merchant portal. In case of integration, you will receive a confirmation in your system. As a result, you can be [...]

That's easy. You simply need to accept mobile payments with Digicash by Payconiq. Would you also like to accept mobile payments with Digicash by Payconiq in your store or webshop? [...]

The money will be in your account within a maximum of one working day.

Email your question or request to [email protected]. We will respond as quickly as possible.

You can find all the payments you have received for your business through the Merchant Portal. You can connect to the portal here. Don’t have access to the portal? [...]

If your customers are not able to pay with your QR code, please contact as soon as possible our merchant support team at [email protected]. Please give us as much [...]

Your customers can pay with the Digicash by Payconiq, Payconiq by Bancontact or the stand alone Payconiq app. Customers from Luxemburg, Belgium or The Netherlands can pay. Just ask them [...]

If you are not able to create or receive a Payconiq payment for your business, please contact as soon as possible our merchant support team at [email protected]. We’ll sort this [...]