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Navigating Payconiq Merchant’s Portal

1. In a few words, can you present the Payconiq Merchant Portal?

The Payconiq Merchant Portal is your ultimate solution for managing Payconiq payments at all times and in once place.

2. How do the merchants use the Portal and what are the advantages?

a. Track transactions

The Portal offers the convenience of tracking all Payconiq transactions in one centralised location, streamlining the management process. Real-time monitoring enables the merchants to stay updated on all transactions as they occur. It offers instant insights, allowing you to effortlessly track transactions, all while focusing on delivering great customer experience.

For small businesses and organisations, the merchant portal is essential for monitoring payments reliably. Unlike checking the client’s app to verify if the payment is done, the portal offers a secure and easy way to track incoming payments. Especially for merchants without checkout systems, it is their primary tool for financial oversight, ensuring transparency and efficiency in managing Payconiq transactions.

The portal also displays the total amount received over a specified period, enabling merchants to analyse their revenue performance accurately.

b. QR code creation

Within the merchant portal, one of its standout features is the QR code creation tool, designed to empower merchants with convenience and flexibility. This functionality enables merchants to independently generate QR codes effortlessly, facilitating seamless transactions and enhancing the overall user experience. With its intuitive interface, merchants can create custom QR codes tailored to their specific references and amount. They have the freedom to create as many QR codes as they desire, allowing for flexibility in their promotional strategies. This streamlined process not only saves time but also empowers merchants to adapt their strategies.

c. Reporting and reconciliation

Additionally, merchants can check out the transaction history and download specific transaction data using customisable date filters. The portal offers insights into the total amount received via Payconiq, allowing merchants to track their earnings on a daily, weekly, monthly, and yearly basis and export reports.

Merchants also utilize this tool for account reconciliation purposes.

d. Security

Additionally, there are no hidden costs with Payconiq – the merchant pays only when he gets paid – so merchants know exactly what to expect. Payconiq’s robust security features also guarantee that every transaction is safe and secure, giving merchants peace of mind. Moreover, managing user access to the portal is simplified, ensuring secure operation.

e. Accessibility and language

The portal’s accessibility across various devices ensures seamless monitoring and management from any device (phone, tablet, or desktop). Plus, the portal supports multiple languages like English, French, and German, making it easier for a wide range of users to navigate and use, which enhances inclusivity and improves the overall user experience.

3. Why is payment management made easier with the Payconiq merchant portal?

With Payconiq, both consumers and merchants experience simplified payment processes. Consumers benefit from the ease of mobile payments through Payconiq’s diverse solutions, making transactions straightforward and convenient. Meanwhile, for merchants, managing payments becomes effortless as they gain access to a centralised platform where they can track all transactions made through various payment methods. This consolidated approach streamlines payment management, providing merchants with greater efficiency and clarity in their financial transactions.

4. What was the last product development done for Payconiq in Luxembourg?

Recently, we developed a new feature for merchant information management.

With this new feature, merchants can now efficiently manage their profiles and company data, empowering them to make changes independently. Instead of contacting our sales team, merchants can easily handle their accounts, ensuring a smooth process. This functionality allows the modification of essential details such as IBAN, billing address, legal address, legal name, and the addition of beneficial owners, providing merchants with greater control over their business information.

5. How is the team organized?

The team consists out of four back-end focused engineers (Asutosh, Gennady, Hareesh and Saeid), two front-end focused engineers (Marjan and Pouyan), two quality assurance specialists (Aylin and Tetiana) and one Product Owner (Joost).