FAQs Archive - Page 7 of 19

25 November 2020

I am a Digicash user, can I send or receive a payment request to a Payconiq user?

Now, this option is not yet available. But it is coming soon... we will keep you informed in due time. Stay tuned ?

25 November 2020

I am a Digicash user, how does it work to send money to a Payconiq user?

The process has not changed: 1) Open your Digicash app 2) Click on " Send ". 3) Enter the phone number of your contact. The application will automatically recognize [...]

25 November 2020

I am a Payconiq user, can I scan a Digicash QR code?

Yes, now a Payconiq user can scan a Digicash QR code on invoices, online and in some stores.

25 November 2020

I am a Digicash user, can I scan a Payconiq QR code?

Yes, now a Digicash user can scan a Payconiq QR code.

25 November 2020

Has the installation process changed?

The process has not changed. If you encounter difficulties, contact your bank or contact us at [email protected] or +352 26 37 36 - 2.

25 November 2020

Will the Digicash brand disappear?

As a user, you will continue to use the Digicash by Payconiq app to pay in Luxembourg but also in Belgium and the Netherlands. Gradually, the Digicash QR codes [...]

25 November 2020

What changes for me as a Digicash user?

This new feature allows you to scan Payconiq QR codes in Luxembourg, Belgium or the Netherlands. You will also be able to send money to your friends or receive [...]

27 October 2020

I am a Digicash user, can I send money to a Payconiq user? And receive money?

Yes, from now on a Digicash user can send money to a Payconiq user. This feature will be available for ING Digicash users during the month of January 2021. [...]

5 May 2020

As a merchant accepting Payconiq transactions, when will I receive the pack with my QR code and promotional material for my shop?

As soon as we receive your contract, we will start preparing a welcome package for you. You should normally receive it within two weeks.

5 May 2020

As a merchant accepting Payconiq transactions, can I obtain extra promotional material?

You can download extra promotional material here.