It is not possible to delete users from the user list. However, if you are an admin user, you can deactivate this user so that he/she can no longer [...]
As of June 2, 2023 you will be able to create different user profiles on the merchant portal. Only the Admin User will be able to manage these profiles. [...]
Why is Digicash becoming Payconiq?
Today we are launching a new logo. We loved our old logo but it was time to refresh and modernize it. This transition was done smoothly for our partners, [...]
Does the Digicash brand still exist?
No, the Digicash brand no longer exists. By becoming Payconiq, we want to be consistent with Belgium and the Netherlands, which also use the Payconiq brand. Since December 2020, [...]
What does this change for me as a Digicash user?
This new feature allows you to scan Payconiq QR codes, in Luxembourg, Belgium or the Netherlands. You will also be able to send (and receive) money to your friends [...]
Has the onboarding process changed?
The onboarding process has not changed. You can find the installation steps here. If you have any difficulties, please contact your bank or contact us at [email protected] or +352 [...]
I am a Payconiq user in Luxembourg, can I scan Payconiq QR codes in Belgium or the Netherlands?
Yes, from now on a Payconiq user from Luxembourg, Belgium or the Netherlands can scan Payconiq QR codes in Luxembourg, Belgium and the Netherlands.
I am a Payconiq user in Luxembourg, can I scan Payconiq QR codes in Belgium or the Netherlands?
Yes, a Payconiq user in Luxembourg can now send or receive money from a Payconiq user in Belgium or the Netherlands, and vice versa.
I am a Payconiq user in Luxembourg, how long does it take for a Payconiq user in Belgium or the Netherlands to receive my payment in his bank account?
Generally, SEPA transfers take 1 to 2 working days to reach the beneficiary's bank account. In most cases, the money appears the next business day.