Log on to the merchant portal at https://portal.payconiq.com and click on the "Users" tab.    If the user has already activated his/her account (see the "status" column), it is not [...]

Log in to the merchant portal at https://portal.payconiq.com and click on the "Users" tab.   In the "Users" tab, click on "+ New User" at the top right of the [...]

If you are not yet a Payconiq merchant, contact us at [email protected]. We will tell you the procedure to follow to accept Payconiq payments and define the admin user.    [...]

If you are already a Payconiq merchant, the admin user is linked to the email address of the contact person that was mentioned on your merchant contract.    If you [...]

An Admin User can give access to the merchant portal to other people.   He can: add users, deactivate/reactivate users, send the welcome email to users to set a password [...]

If you can't remember your password or want to change it, go to the merchant portal homepage and click on "Forgot your password? Enter your email address on the [...]

You have 24 hours to set a password to connect to the merchant portal. After this time, you will have to ask the admin user to send again a [...]

This depends on the type of users profiles:    Admin user: only one user. Operational user: unlimited number of users.    Financial user: unlimited number of users.   

It is not possible to delete users from the user list. However, if you are an admin user, you can deactivate this user so that he/she can no longer [...]

As of June 2, 2023  you will be able to create different user profiles on the merchant portal. Only the Admin User will be able to manage these profiles.    [...]