Is Payconiq protected by security limits?
There is a security limit per transaction or transfer of money and / or per day and / or per week, depending on the security policy applied by the [...]
What is the number of digits to follow for a PIN Payconiq?
The PIN specific to the Payconiq application of your bank consists of 4 to 6 digits. If you wish, you can change your PIN from the Payconiq application. It [...]
Are there any safety recommendations?
Do not store your PIN on your smartphone, do not annotate it in any form, and do not use any automatic password / PIN storage tool to store the [...]
How is DIGICASH PAY secure?
The infrastructure, the DIGICASH mobile payment network, and the DIGICASH application of each partner bank, meet very high security and encryption standards for mobile payments. You validate each payment [...]
I want to change my PIN Payconiq, how to do?
Your Payconiq PIN can be changed from your Payconiq App. In this case, go to the “Account” section at the top right, then “Settings” and click on “Change PIN”. [...]
I forgot my PIN Payconiq, how to do?
It will be necessary to deactivate and reactivate your Payconiq app. In this case, go to the “Account” section at the top right, then “Settings” and click on “Disable [...]
I blocked Payconiq on my phone by consecutively entering three erroneous PINs / PINs, how to reactivate Payconiq?
The reactivation can be done by following again the normal activation procedure via the web or mobile banking of your bank (according to each partner bank). [...]
How can I block Payconiq?
You can block Payconiq 24 hours a day, 7 days a week, preferably via the web or mobile banking of your bank (according to each partner bank) or by [...]
Is sending to a non-Luxembourg account or from a bank that does not offer Payconiq possible?
No, for the reception of a payment by Payconiq TRANSFER, it is necessary that the recipient activates the Payconiq App and associates the number of a mobile phone designated [...]