If you are not able to download the reports of your Payconiq payments, delete the cache and cookies of your web browser and/or try with another web browser, and [...]
If you are not able to see your payments in the merchant portal, delete the cache and cookies of your web browser and/or try with another web browser, and connect [...]
If you want to change the email address you are using to connect to the merchant portal, please send us an email at [email protected] with your request. Our team [...]
If you are not able to log in the merchant portal, verify that you are using the email address linked to your professional Payconiq account. You can find this [...]
Why did we change the logo?
This logo marks the first step in the pursuit of our European dream. We really liked our old logo but we also really like the new one. Indeed, Digicash [...]
I am a Payconiq user, can I send money to a Digicash user?
I am a Digicash user, can I scan a Payconiq QR code?
For the moment, you cannot scan Payconiq QR codes. For you, Digicash user, nothing changes except the logo. You always pay the same way with your Digicash app. As [...]
I am a Payconiq user, can I scan a Digicash QR code?
Payconiq users from Belgium and the Netherlands will soon be able to pay invoices in Luxembourg. With their Payconiq application, they will be able to scan Digicash QR codes. [...]
I did not receive the activation SMS, what should I do?
When you enter your mobile number, an SMS containing your activation code is sent to you automatically. Sometimes, it can take a few minutes depending on your network. If [...]