Yes, you can log into the merchant portal on multiple devices at the same time. This will make it easier for you to keep an eye on your payments and [...]
As a merchant accepting Payconiq transactions, when will I receive the link to the merchant portal?
As soon as your merchant contract has been activated, we will send you an email with the link to the merchant portal.
On the merchant portal, you can always see an overview of all the transactions as well as the daily and weekly totals.
What can I do if my password is not working?
If your password is not working, request to change your password with this LINK. Still in troubles? Do you have an error message? Please send us an email with your [...]
What can I do if I do not receive the email to change my password for the merchant portal?
If you are not receiving the email with your new password, please check your spam or other folders of your mailbox. Still not receiving your email? Please contact us at [...]
If you can’t remember or if you want to change the password of your merchant portal access, go to the home page of the merchant portal and click on [...]
If you are not able to download the reports of your Payconiq payments, delete the cache and cookies of your web browser and/or try with another web browser, and [...]
If you are not able to see your payments in the merchant portal, delete the cache and cookies of your web browser and/or try with another web browser, and connect [...]