If you can’t remember or if you want to change the password of your merchant portal access, go to the home page of the merchant portal and click on ‘Forgot your password?’ Enter your email address on the following page and click on ‘Send me a password’. You will receive an email with your new password. If you do not receive the email, check your spam and other folders. Still in troubles? Do you have an error message? Please send us an email with your professional information at [email protected]. We’ll sort this out for you.