Please get in touch with our sales team at [email protected]. You will also need to sign a new direct debit mandate.
Send an email to [email protected] and we will change your email address. NB: your password will also need to change as the old one will automatically become invalid. [...]
Yes, this is possible. Email your request and the new logo or new details to [email protected] and we will sort everything out for you. Would you like to change your [...]
If you have lost your API Key or if you think your key has been compromised, please contact as soon as possible our merchant support team at [email protected]. [...]
If you want to receive an API Key to create Payconiq payments for your business, please contact our merchant support team at [email protected].
If you want to change information about your Payconiq contract, please contact the merchant support team at [email protected].
No. Unfortunately, it is not possible to cancel a payment. However, you can send an email to [email protected] with a screenshot of the transaction, the date, time and the amount. [...]
Yes, after the payment you will immediately see confirmation in the merchant portal and will hear the confirmation sound if you have enabled this option in the settings. In case [...]
Immediately after payment, you will receive payment confirmation in the merchant portal. In case of integration, you will receive a confirmation in your system. As a result, you can be [...]