Payconiq International SA is carrying out a review of certain historical customer balances and is running a refund campaign for eligible former customers. This refund campaign is separate from your current Payconiq payment experience and does not relate to your current transactions. It concerns only historical amounts that may be due from Payconiq International SA in relation to past services. Your current Payconiq payment experience is not affected by this refund campaign. At the same time, Payconiq is continuing its smooth transition to Wero.

As part of this review of historical Payconiq transactions we have identified that some customers may be entitled to receive funds that could not previously be returned, for example because a payment was not completed or a refund could not be processed.