If you can’t remember your password or want to change it, go to the merchant portal homepage and click on “Forgot your password? Enter your email address on the next page and click on “Send me a password“. You will receive an email to set a new password. If you do not receive this email, check your Junk/Spam box and other files in your inbox. Still having problems? Are you getting an error message? Send an email to [email protected].  

You have 5 minutes to redefine a new password. After this time, you will have to do it again.