Log on to the merchant portal at https://portal.payconiq.com and click on the “Users” tab. Click on the 3 vertical dots to the right of the user’s line and then on “Deactivate user“. A pop-up window will appear asking you to confirm the deactivation. Click on the “Deactivate” button.   

If the deactivated user attempts to log in to the merchant portal, a message appears notifying him/her that his/her account has been deactivated.