No. Unfortunately, it is not possible to cancel a payment. However, you can send an email to [email protected] with a screenshot of the transaction, the date, time and the amount. We will then examine your request.
5 May 2020
As a merchant accepting Payconiq transactions, my customer has accidentally paid a wrong amount. Can I cancel the payment?
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As a merchant accepting Payconiq transactions, will I receive confirmation when a transaction has gone through?