Log on to the merchant portal at https://portal.payconiq.com and click on the “Users” tab. Click on the 3 vertical dots to the right of the user’s line and then click on “Resend email“. A pop-up window will appear asking you to confirm the sending. Click on the “Resend email” button.  

The user will receive an email from Payconiq notifying him/her that he/she has been granted access to the merchant portal and that he/she must create a password to access it.