Digicash becomes payconiq2021-09-30T11:45:36+00:00

DIGICASH BECOMES

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A new chapter. 

Hello, new logo!

2021 was a very successful year for Digicash by Payconiq. We have become the most used digital payment solution in Luxembourg (TNS Ilres 2021). We gained 40% users, increased transactions by 60% and, got Raiffeisen.

Since the takeover of Digicash in 2017, we have now successfully immersed itself in the payment habits of Luxembourg users. And thanks to the strong partnership with Luxembourg banks and merchants to help build on the considerable efforts made over the past few years, Payconiq has achieved its goal of creating one of the most advanced mobile payment platforms in Europe: in Luxembourg through Digicash by Payconiq, in Belgium with Payconiq by Bancontact and in the Netherlands via Payconiq.

As a natural progression, Digicash is now Payconiq and brings uniformity throughout the Benelux. From today, users will be able to see the new logo on their favourite digital payment solution.

We have changed, but we’re keeping our promises.

Not the same name, but still the same.

  • We’re still the preferred mobile payment app in Luxembourg.
  • We’re still working closely with the banks in Luxembourg.
  • We still have strong footpring in Luxembourg with our Head office here.

We have changed, but we’re keeping our promises.

Not the same name, but still the same.

  • We’re still the preferred mobile payment app in Luxembourg.
  • We’re still working closely with the banks in Luxembourg.
  • We still have strong footpring in Luxembourg with our Head office here.

The best of both worlds

Pay mobile in the Benelux

Thanks to Payconiq you can:

  • Pay merchants in Belgium and the Netherlands by scanning Payconiq QR codes.
  • Send money to Payconiq users in Belgium and the Netherlands. They can also send you money with Payconiq.

You don’t have the Payconiq app yet?

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You can download the app through the App Store or Google Play.

FAQ

Still have questions?

Contact us at [email protected]

Why is Digicash becoming Payconiq?2021-09-24T12:58:11+00:00

Today we are launching a new logo. We loved our old logo but it was time to refresh and modernize it. This transition was done smoothly for our partners, merchants and users. In January 2020, we changed our logo and brand first with “Digicash by Payconiq”. Now it’s time to take the next step and move to “Payconiq”.

By joining forces with Payconiq, Digicash wanted to be part of the future of mobile payments in Europe. 

Payconiq is a Luxembourg-based mobile payment company and operates interoperable payment solutions in Luxembourg (under the brand Digicash by Payconiq), Belgium (under the brand Payconiq by Bancontact), and the Netherlands (under the brand Payconiq). 

Payconiq works closely with major European banks to enable consumers to pay bills, online, in stores and between individuals with a smartphone. Payconiq International works with 90,000 merchants and several international payment service providers throughout the Benelux. Its payment platform connects partners and payment systems and enables them to offer their customers fast, reliable and innovative payment products. 

Payconiq is the first payment company to have implemented interoperability in a European region. In Luxembourg, under the Digicash by Payconiq brand, in Belgium, under the Payconiq by Bancontact brand, and in the Netherlands, under the Payconiq brand.

We wanted to be consistent with Belgium and the Netherlands. That’s why it seemed logical to change our name to Payconiq. 

Not the same name but still us: 

– We are still the preferred mobile payment app in Luxembourg.

– We still work closely with banks in Luxembourg.

– We still have a strong foothold in Luxembourg with our headquarters here.

With Payconiq, we offer more value: cross-border payments, a scalable platform, new benefits for merchants and users by the end of the year,…

Does the Digicash brand still exist?2021-09-24T12:57:26+00:00

No, the Digicash brand no longer exists.

By becoming Payconiq, we want to be consistent with Belgium and the Netherlands, which also use the Payconiq brand.

Since December 2020, the Digicash QR codes have been gradually replaced by Payconiq QR codes. The merchants, for their part, are now using the Payconiq payment platform instead of Digicash. Thanks to this change of platform, customers from Belgium and the Netherlands who use Payconiq can pay in partner stores in Luxembourg.

Since the end of September 2021, the apps have also been renamed to Payconiq.

What does this change for me as a Digicash user?2021-09-24T12:56:43+00:00

This new feature allows you to scan Payconiq QR codes, in Luxembourg, Belgium or the Netherlands. You will also be able to send (and receive) money to your friends or receive money from your friends who use the Payconiq app. 

Do I have to download a new app?2021-09-24T12:56:02+00:00

No, you do not have to download a new app. Since the end of September2021, an update of your app is available. As you can see, the icon, the logo and the name of the app have been changed. Besides that, there is no change. 

Has the onboarding process changed?2021-09-24T12:55:17+00:00

The onboarding process has not changed. You can find the installation steps here. If you have any difficulties, please contact your bank or contact us at [email protected] or +352 26 37 36 – 2.

I am a Payconiq user in Luxembourg, can I scan Payconiq QR codes in Belgium or the Netherlands?2021-09-24T12:54:27+00:00

Yes, from now on a Payconiq user from Luxembourg, Belgium or the Netherlands can scan Payconiq QR codes in Luxembourg, Belgium and the Netherlands.

I am a Payconiq user in Luxembourg, can I scan Payconiq QR codes in Belgium or the Netherlands?2021-09-24T12:53:43+00:00

Yes, a Payconiq user in Luxembourg can now send or receive money from a Payconiq user in Belgium or the Netherlands, and vice versa. 

I am a Payconiq user in Luxembourg, how long does it take for a Payconiq user in Belgium or the Netherlands to receive my payment in his bank account?2021-09-24T12:52:52+00:00

Generally, SEPA transfers take 1 to 2 working days to reach the beneficiary’s bank account. In most cases, the money appears the next business day.

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