{"id":25455,"date":"2026-03-24T09:43:56","date_gmt":"2026-03-24T08:43:56","guid":{"rendered":"https:\/\/payconiq.lu\/?page_id=25455"},"modified":"2026-08-03T15:16:56","modified_gmt":"2026-08-03T13:16:56","slug":"home-new-wero","status":"publish","type":"page","link":"https:\/\/payconiq.lu\/fr\/","title":{"rendered":"Home &#8211; new wero"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box container_alert nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-1 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-alert alert custom alert-custom fusion-alert-center alert-dismissable\" style=\"background-color:#fd4885;color:#ffffff;border-color:#ffffff;border-width:0px;\"><button style=\"color:#ffffff;border-color:#ffffff;\" type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-hidden=\"true\">&times;<\/button><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><p style=\"font-weight: 400;\"><strong>Avis important aux anciens clients Payconiq<\/strong><\/p>\n<p style=\"font-weight: 400;\">Payconiq m\u00e8ne actuellement une campagne de remboursement destin\u00e9e aux anciens clients \u00e9ligibles. Certains clients peuvent recevoir un courrier de notre part.<\/p>\n<p style=\"font-weight: 400;\">Ce remboursement ne concerne pas vos transactions actuelles.<\/p>\n<p style=\"font-weight: 400;\">Si vous recevez un courrier de notre part et avez des questions, veuillez contacter directement Payconiq International aux coordonn\u00e9es ci-dessous :<\/p>\n<p style=\"font-weight: 400;\">E-mail : <a style=\"color:#ffffff;text-decoration:underline;\" href=\"mailto:technicalsupport@payconiq.com\">technicalsupport@payconiq.com<\/a> (Commer\u00e7ants)<\/p>\n<p style=\"font-weight: 400;\">E-mail : <a style=\"color:#ffffff;text-decoration:underline;\" href=\"mailto:winddown@payconiq.com\">winddown@payconiq.com<\/a> (Consommateurs)<\/p>\n<p style=\"font-weight: 400;\">Veuillez rester vigilant et vous m\u00e9fier des e-mails de phishing (hame\u00e7onnage).<\/p>\n<p style=\"font-weight: 400;\"><a style=\"color:#ffffff;text-decoration:underline;\" class=\"js-open-refund-faq\" href=\"#e909455737f17d393\">Cliquez ici<\/a> pour plus d\u2019informations.<\/p><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box full-header hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-2 fusion-one-half fusion-column-first header-left fusion-column-no-min-height 1_2\"  style='margin-top:0px;margin-bottom:0px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text\"><h1><span class=\"TextRun SCXO149814638 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"SpellingError SCXO149814638 BCX8\">Payconiq <\/span><span class=\"NormalTextRun SCXO149814638 BCX8\">devient Wero<\/span><\/span><span class=\"TextRun Highlight SCXO149814638 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO149814638 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXO149814638 BCX8\">\u00a0<\/span><\/h1>\n<p><span class=\"TextRun SCXO244835683 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"SpellingError SCXO244835683 BCX8\">Payconiq<\/span><span class=\"NormalTextRun SCXO244835683 BCX8\">\u00a0est en pleine \u00e9volution vers Wero, une nouvelle solution de paiement europ\u00e9enne soutenue par les principales banques europ\u00e9ennes. <\/span><\/span><span class=\"TextRun Highlight SCXO244835683 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO244835683 BCX8\">\u00a0<\/span><\/span><\/p>\n<p><span class=\"TextRun SCXO127440007 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO127440007 BCX8\">La transition s\u2019effectuera au cours des prochains mois et le service <strong>restera inchang\u00e9 pendant cette p\u00e9riode.<\/strong><\/span><\/span><\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2  fusion-one-half fusion-column-first buttons-row 1_2\"  style='margin-top: 0px;margin-bottom: 0px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right:4%;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"  data-bg-url=\"\"><div class=\"fusion-button-wrapper\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-1 .fusion-button-text, .fusion-button.button-1 i {color:#ffffff;}.fusion-button.button-1 {border-width:0px;border-color:#ffffff;}.fusion-button.button-1 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-1:hover .fusion-button-text, .fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text, .fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text, .fusion-button.button-1:active{color:#ffffff;}.fusion-button.button-1:hover, .fusion-button.button-1:focus, .fusion-button.button-1:active{border-width:0px;border-color:#ffffff;}.fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:active .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-1{width:auto;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-small button-default button-1\" target=\"_self\" href=\"#links-page-fr\"><span class=\"fusion-button-text\">En savoir plus<\/span><\/a><\/div><\/div><\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2  fusion-one-half fusion-column-last buttons-row 1_2\"  style='margin-top: 0px;margin-bottom: 0px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"  data-bg-url=\"\"><div class=\"fusion-button-wrapper\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-2 .fusion-button-text, .fusion-button.button-2 i {color:#ffffff;}.fusion-button.button-2 {border-width:0px;border-color:#ffffff;}.fusion-button.button-2 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-2:hover .fusion-button-text, .fusion-button.button-2:hover i,.fusion-button.button-2:focus .fusion-button-text, .fusion-button.button-2:focus i,.fusion-button.button-2:active .fusion-button-text, .fusion-button.button-2:active{color:#ffffff;}.fusion-button.button-2:hover, .fusion-button.button-2:focus, .fusion-button.button-2:active{border-width:0px;border-color:#ffffff;}.fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:active .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-2{width:auto;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-small button-default button-2\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/wero-wallet.eu\/fr \"><span class=\"fusion-button-text\">D\u00e9couvrez Wero<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-3 fusion-one-half fusion-column-last header-right fusion-column-no-min-height 1_2\"  style='margin-top:0px;margin-bottom:0px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-image: url('https:\/\/payconiq.lu\/wp-content\/uploads\/2026\/05\/Payconiq-Wero-Transition_FR-1X1.png');background-position:center center;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"https:\/\/payconiq.lu\/wp-content\/uploads\/2026\/05\/Payconiq-Wero-Transition_FR-1X1.png\">\n\t\t\t\t\t\t<div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box top-50 hundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:50px;padding-right:30px;padding-left:30px;margin-bottom: 40px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-4 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height 1_1\"  style='margin-top:100px;margin-bottom:150px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 50px 0px 50px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-1 fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\">Qu\u2019est-ce que Wero ?<\/h2><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text\"><p><span style=\"color: #7c7870; padding-bottom: 15px; display: inline-block; font-size: 20px;\">Wero inclut tout ce que vous appr\u00e9ciez chez Payconiq, mais est con\u00e7u pour l\u2019Europe.<\/span><\/p>\n<p><span style=\"color: #7c7870; padding-bottom: 15px; display: inline-block; font-size: 20px;\">Vous garderez la s\u00e9curit\u00e9 et la facilit\u00e9 d\u2019utilisation de Payconiq. Vous pourrez toujours envoyer et demander de l\u2019argent, ainsi que payer en ligne, en magasin et r\u00e9gler des factures, comme \u00e0 votre habitude.<\/span><\/p>\n<p><span style=\"color: #7c7870; padding-bottom: 15px; display: inline-block; font-size: 20px;\">Cependant, Wero est con\u00e7u pour fonctionner dans plusieurs pays europ\u00e9ens, ce qui vous permet d\u2019effectuer des paiements transfrontaliers aussi facilement que dans votre pays. De plus, de nouvelles fonctionnalit\u00e9s et de nouveaux services attrayants seront bient\u00f4t disponibles.<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div id=\"links-page-fr\" class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-5 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height 1_1\"  style='margin-top:100px;margin-bottom:150px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 50px 0px 50px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-2 fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\"><span class=\"TextRun SCXO44874788 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO44874788 BCX8\">Pourquoi\u00a0<\/span><span class=\"SpellingError SCXO44874788 BCX8\">Payconiq<\/span><span class=\"NormalTextRun SCXO44874788 BCX8\">\u00a0devient Wero ?<\/span><\/span><span class=\"TextRun Highlight SCXO44874788 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO44874788 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXO44874788 BCX8\">\u00a0<\/span><\/h2><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text\"><p><span style=\"color: #7c7870; padding-bottom: 15px; display: inline-block; font-size: 20px;\">Wero a \u00e9t\u00e9 cr\u00e9\u00e9 pour aider les utilisateurs \u00e0 effectuer des paiements suivant leurs pr\u00e9f\u00e9rences, aujourd\u2019hui tout comme demain. <\/span><\/p>\n<p><span style=\"color: #7c7870; padding-bottom: 15px; display: inline-block; font-size: 20px;\">En devenant Wero, Payconiq s\u2019int\u00e8gre dans un \u00e9cosyst\u00e8me de paiement europ\u00e9en plus large, soutenu par les principales banques et institutions financi\u00e8res europ\u00e9ennes. Cette \u00e9volution renforce notre ambition \u00e0 long terme visant \u00e0 favoriser des paiements s\u00e9curis\u00e9s, simples et flexibles dans toute l\u2019Europe.<\/span><\/p>\n<p><span style=\"color: #7c7870; padding-bottom: 15px; display: inline-block; font-size: 20px;\">Il ne s\u2019agit pas d\u2019un arr\u00eat : ce changement permet \u00e0 Payconiq de passer au niveau sup\u00e9rieur, tout en construisant une solution de paiement europ\u00e9enne forte et souveraine.<\/span><\/p>\n<\/div><div class=\"fusion-text\"><p><b><span class=\"title\" style=\"color: #ff4785!important;\" data-contrast=\"auto\">Mais qu\u2019est-ce que cela signifie pour moi ?<\/span><\/b><span data-contrast=\"auto\">\u00a0<\/span><\/p>\n<ul style=\"font-weight: 400;\">\n<li data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Votre service de paiement actuel ne sera pas perturb\u00e9<\/span><span data-contrast=\"auto\">\u00a0<\/span><\/li>\n<li data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Votre relation avec votre banque ne changera pas<\/span><span data-contrast=\"auto\">\u00a0<\/span><\/li>\n<li data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Vous serez toujours prot\u00e9g\u00e9 par les m\u00eames normes europ\u00e9ennes et nationales \u00e9lev\u00e9es en mati\u00e8re de s\u00e9curit\u00e9 et de protection des donn\u00e9es <\/span><span data-contrast=\"auto\">\u00a0<\/span><\/li>\n<li data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">La transition se fera de mani\u00e8re claire, fluide et transparente<\/span><span data-contrast=\"auto\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u00a0<\/span><br \/>\n<span data-contrast=\"auto\">Pour l\u2019instant, continuez \u00e0 utiliser Payconiq comme d\u2019habitude. Vous recevrez bient\u00f4t plus d\u2019informations sur les prochaines \u00e9tapes.<\/span><span data-contrast=\"auto\">\u00a0<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div id=\"simplify\" class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-6 fusion-one-full fusion-column-first fusion-column-last fusion-blend-mode title-home  1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"background-color:#eff1f3;padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-size-one simplify\" style=\"margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><p style=\"text-align: center;\">Comment se d\u00e9roulera la transition ?<\/p><\/h1><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-7 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height 1_1\"  style='margin-top:50px;margin-bottom:50px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 50px 0px 50px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-4 fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\"><span class=\"TextRun Highlight SCXO44874788 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO44874788 BCX8\"><span class=\"TextRun SCXO7978713 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO7978713 BCX8\">Actuellement \u2013 Transition de la marque<\/span><\/span>\u00a0<\/span><\/span><span class=\"EOP SCXO44874788 BCX8\">\u00a0<\/span><\/h2><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text\"><p><span class=\"TextRun SCXO226422753 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO226422753 BCX8\">La marque Wero appara\u00eetra plus souvent dans vos applications bancaires, \u00e0 la caisse et dans les communications. Durant cette phase, vous continuerez \u00e0 utiliser Payconiq comme d\u2019habitude.<br \/>\n<\/span><br \/>\n<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-8 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height 1_1\"  style='margin-top:0px;margin-bottom:100px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 50px 0px 50px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-5 fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\"><span class=\"TextRun SCXO6719292 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO6719292 BCX8\">\u00c9t\u00e9 2026 \u2013 Phase de transition<\/span><\/span><span class=\"TextRun Highlight SCXO6719292 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXO6719292 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXO6719292 BCX8\">\u00a0<\/span><\/h2><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text\"><p>Wero deviendra la marque principale et les services Payconiq seront progressivement remplac\u00e9s par Wero. Lorsque vous scannerez un code QR Payconiq pour payer en magasin ou r\u00e9gler une facture, vous serez redirig\u00e9 vers le syst\u00e8me de paiement Wero, mais les paiements fonctionneront comme d\u2019habitude.<\/p>\n<p>Une fois la transition achev\u00e9e aupr\u00e8s de votre banque, vous serez invit\u00e9 \u00e0 t\u00e9l\u00e9charger l\u2019application Wero depuis l\u2019App Store \/ Play Store et \u00e0 associer votre ou vos compte(s) bancaire(s) pr\u00e9f\u00e9r\u00e9(s) \u00e0 Wero. \u00c0 partir de ce moment, vous pourrez g\u00e9rer tous vos paiements via l\u2019application Wero.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-9 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height 1_1\"  style='margin-top:50px;margin-bottom:100px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 50px 0px 50px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-6 fusion-title-size-two\" style=\"margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"margin:0;\"><span class=\"TextRun Highlight SCXO6719292 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"none\"><span class=\"NormalTextRun SCXO6719292 BCX8\"><span class=\"TextRun SCXO248186907 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO248186907 BCX8\">Fin 2026 \u2013 Transition compl\u00e8te<\/span><\/span><span class=\"TextRun Highlight SCXO248186907 BCX8\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO248186907 BCX8\">\u00a0<\/span><\/span><span class=\"EOP SCXO248186907 BCX8\">\u00a0<\/span> <\/span><\/span><span class=\"EOP SCXO6719292 BCX8\">\u00a0<\/span><\/h2><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text\"><p><span data-contrast=\"auto\">Payconiq aura enti\u00e8rement migr\u00e9 vers Wero. <\/span><\/p>\n<p><strong>Nous vous tiendrons inform\u00e9 \u00e0 chaque \u00e9tape du processus.<\/strong><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box faq-home nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:10px;padding-left:30px;margin-top: 50px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-10 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 60px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-size-one center-child-desktop\" style=\"margin-top:0px;margin-bottom:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\">FAQ<\/h1><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box faq-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-bottom:0px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-11 fusion-one-full fusion-column-first fusion-column-last faq-column faq-home 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t\n<div class=\"fusion-faq-shortcode front-page-faq\">\n<div class=\"fusion-faqs-wrapper\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian  #accordion-25455-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordion-25455-1 .panel-title a .fa-fusion-box:before{ font-size: 13px; width: 13px;}.fusion-accordian  #accordion-25455-1 .panel-title a{font-size:16px;}.fusion-accordian  #accordion-25455-1 .fa-fusion-box { background-color: #333333;border-color: #333333;}.fusion-accordian  #accordion-25455-1 .panel-title a:hover, #accordion-25455-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #ff4785;}.fusion-accordian  #accordion-25455-1 .panel-title .active .fa-fusion-box,.fusion-accordian  #accordion-25455-1 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-25455-1\"><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#ba90a3d74b48427c2\" href=\"#ba90a3d74b48427c2\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce que Wero ?<\/div><\/a><\/h4><\/div><div id=\"ba90a3d74b48427c2\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p>Wero est le nouveau portefeuille de paiement num\u00e9rique europ\u00e9en soutenu par les principales banques et institutions financi\u00e8res europ\u00e9ennes. Il est con\u00e7u pour permettre des paiements simples, s\u00e9curis\u00e9s et fluides dans toute l\u2019Europe.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#b9d5f5a4971f9bbd4\" href=\"#b9d5f5a4971f9bbd4\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Pourquoi Payconiq devient Wero ?<\/div><\/a><\/h4><\/div><div id=\"b9d5f5a4971f9bbd4\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p>En devenant Wero, Payconiq \u00e9volue d\u2019une solution de paiement nationale vers un \u00e9cosyst\u00e8me de paiement europ\u00e9en plus large, avec une flexibilit\u00e9 \u00e0 long terme et des capacit\u00e9s transfrontali\u00e8res.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#844be4b85e9d8269f\" href=\"#844be4b85e9d8269f\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce qui change pour moi ?<\/div><\/a><\/h4><\/div><div id=\"844be4b85e9d8269f\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p>Pour le moment, rien ne change, et nous vous tiendrons inform\u00e9 \u00e0 chaque \u00e9tape de la transition. Les premiers changements seront l\u2019acheminement via le syst\u00e8me Wero des paiements que vous effectuerez avec Payconiq, et, en dernier lieu, la d\u00e9sactivation de l\u2019application Payconiq. Nous vous en informerons en temps utile avant que cela ne se produise, mais nous vous encourageons vivement \u00e0 t\u00e9l\u00e9charger l\u2019application Wero et \u00e0 y associer votre compte bancaire.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#bb4eaade8327a9b97\" href=\"#bb4eaade8327a9b97\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Dois-je prendre des mesures ?<\/div><\/a><\/h4><\/div><div id=\"bb4eaade8327a9b97\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p style=\"margin-bottom:18px;\">Pour l\u2019instant, vous pouvez continuer \u00e0 utiliser Payconiq comme d\u2019habitude. Vous recevrez des instructions claires de votre banque ou par le biais des communications officielles de Payconiq ou Wero avant le lancement officiel de la p\u00e9riode de transition.<\/p>\n<p>\u00c0 terme, l\u2019application Payconiq sera d\u00e9sactiv\u00e9e. Nous vous en informerons en temps utile avant que cela ne se produise, mais nous vous encourageons vivement \u00e0 t\u00e9l\u00e9charger l\u2019application Wero et \u00e0 y associer votre compte bancaire.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#fe789dbeb6bdeec6a\" href=\"#fe789dbeb6bdeec6a\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Qu\u2019advient-il de mes donn\u00e9es et de l\u2019historique de mes transactions avec Wero ?<\/div><\/a><\/h4><\/div><div id=\"fe789dbeb6bdeec6a\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p>Vos donn\u00e9es et votre historique de transactions restent s\u00e9curis\u00e9s et prot\u00e9g\u00e9s par les m\u00eames normes r\u00e9glementaires et de s\u00e9curit\u00e9 nationales et europ\u00e9ennes que celles dont vous b\u00e9n\u00e9ficiez avec Payconiq.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#49b46866002807e40\" href=\"#49b46866002807e40\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Est-ce que mon argent sera moins en s\u00e9curit\u00e9 avec Wero ?<\/div><\/a><\/h4><\/div><div id=\"49b46866002807e40\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p>Non. Les m\u00eames normes nationales et europ\u00e9ennes \u00e9lev\u00e9es en mati\u00e8re de s\u00e9curit\u00e9, de conformit\u00e9 et de protection des donn\u00e9es continueront de s\u2019appliquer.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#9c3566e9099ff7227\" href=\"#9c3566e9099ff7227\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Quand s\u2019ach\u00e8vera la transition ?<\/div><\/a><\/h4><\/div><div id=\"9c3566e9099ff7227\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p>La transition compl\u00e8te vers Wero est pr\u00e9vue d\u2019ici la fin 2026, date \u00e0 laquelle l\u2019application et la marque Payconiq ne seront plus utilis\u00e9es. Nous vous tiendrons r\u00e9guli\u00e8rement inform\u00e9s tout au long de la transition.<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" data-parent=\"#accordion-25455-1\" data-target=\"#e909455737f17d393\" href=\"#e909455737f17d393\"><div class=\"fusion-toggle-icon-wrapper\"><i class=\"fa-fusion-box\"><\/i><\/div><div class=\"fusion-toggle-heading\">Pourquoi ai-je re\u00e7u un e-mail de Payconiq concernant un remboursement et de quoi s\u2019agit-il ?<\/div><\/a><\/h4><\/div><div id=\"e909455737f17d393\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<div class=\"fusion-text\" style=\"max-width:1190px;margin:0 auto;padding:8px 60px 60px 40px;box-sizing:border-box;\">\n<p style=\"margin:0 0 14px;\">Payconiq International SA proc\u00e8de actuellement \u00e0 un examen de certains soldes historiques de clients et m\u00e8ne une campagne de remboursement destin\u00e9e aux anciens clients \u00e9ligibles.<\/p>\n<p style=\"margin:0 0 14px;\">Cette campagne de remboursement est distincte de votre exp\u00e9rience actuelle de paiement Payconiq et ne concerne pas vos transactions actuelles. Elle porte uniquement sur des montants historiques qui pourraient \u00eatre dus par Payconiq International SA au titre de services ant\u00e9rieurs. Votre utilisation actuelle de Payconiq n\u2019est pas affect\u00e9e par cette campagne de remboursement.<\/p>\n<p style=\"margin:0 0 14px;\">Par ailleurs, Payconiq poursuit sa transition vers Wero dans les meilleures conditions.<\/p>\n<p style=\"margin:0 0 14px;\">Dans le cadre de cet examen des transactions historiques Payconiq, nous avons identifi\u00e9 que certains clients pourraient avoir droit \u00e0 des fonds qui n\u2019avaient pas pu \u00eatre restitu\u00e9s auparavant, par exemple parce qu\u2019un paiement n\u2019avait pas \u00e9t\u00e9 finalis\u00e9 ou qu\u2019un remboursement n\u2019avait pas pu \u00eatre trait\u00e9.<\/p>\n<p style=\"margin:0 0 14px;\">Si vous avez \u00e9t\u00e9 identifi\u00e9 comme le b\u00e9n\u00e9ficiaire potentiel l\u00e9gitime de ces fonds, vous avez re\u00e7u un e-mail provenant de :<\/p>\n<p style=\"margin:0 0 2px;\"><strong>Pour les Consommateurs :<\/strong><\/p>\n<p style=\"margin:0 0 14px;\"><a href=\"mailto:winddown@payconiq.com\">winddown@payconiq.com<\/a><\/p>\n<p style=\"margin:0 0 2px;\"><strong>Pour les Commer\u00e7ants :<\/strong><\/p>\n<p style=\"margin:0 0 14px;\"><a href=\"mailto:technicalsupport@payconiq.com\">technicalsupport@payconiq.com<\/a><\/p>\n<p style=\"margin:0 0 14px;\">Nous vous demandons de r\u00e9pondre uniquement \u00e0 cet e-mail et \u00e0 cette adresse e-mail.<\/p>\n<p style=\"margin:24px 0 10px;\"><strong>Comment savoir si l\u2019e-mail est l\u00e9gitime ?<\/strong><\/p>\n<p style=\"margin:0 0 14px;\">Si vous avez droit \u00e0 recevoir des fonds, vous recevrez un e-mail de notre part.<\/p>\n<p style=\"margin:0 0 2px;\"><strong>Consommateurs :<\/strong><\/p>\n<p style=\"margin:0 0 14px;\"><a href=\"mailto:winddown@payconiq.com\">winddown@payconiq.com<\/a><\/p>\n<p style=\"margin:0 0 2px;\"><strong>Commer\u00e7ants :<\/strong><\/p>\n<p style=\"margin:0 0 14px;\"><a href=\"mailto:technicalsupport@payconiq.com\">technicalsupport@payconiq.com<\/a><\/p>\n<ul style=\"margin:0 0 14px;padding-left:20px;\">\n<li style=\"margin:0 0 8px;\">Pour votre s\u00e9curit\u00e9, nous vous contacterons uniquement depuis ces adresses e-mail.<\/li>\n<li style=\"margin:0 0 8px;\">Nous ne vous demanderons jamais de r\u00e9pondre via une autre adresse e-mail.<\/li>\n<li style=\"margin:0 0 8px;\">Si vous avez un doute sur l\u2019authenticit\u00e9 d\u2019un e-mail, veuillez nous contacter via les coordonn\u00e9es disponibles sur notre site web.<\/li>\n<li style=\"margin:0 0 8px;\">Tout e-mail demandant directement votre mot de passe, votre num\u00e9ro de carte bancaire ou un paiement pr\u00e9alable doit \u00eatre consid\u00e9r\u00e9 comme suspect.<\/li>\n<\/ul>\n<p style=\"margin:24px 0 10px;\"><strong>Pourquoi dois-je fournir des informations ?<\/strong><\/p>\n<p style=\"margin:0 0 14px;\">Avant de pouvoir vous restituer des fonds, nous devons v\u00e9rifier que nous les envoyons \u00e0 la bonne personne.<\/p>\n<p style=\"margin:0 0 14px;\">Selon votre situation et votre pays de r\u00e9sidence, nous pourrons vous demander de fournir des informations ou des documents afin de confirmer votre identit\u00e9 ainsi que votre droit aux fonds concern\u00e9s.<\/p>\n<p style=\"margin:0 0 14px;\">Si vous n\u2019\u00eates pas en mesure de v\u00e9rifier votre identit\u00e9 ou la propri\u00e9t\u00e9 des fonds, nous pourrions ne pas \u00eatre en mesure de traiter votre remboursement.<\/p>\n<p style=\"margin:24px 0 10px;\"><strong>Combien de temps ai-je pour r\u00e9pondre ?<\/strong><\/p>\n<p style=\"margin:0 0 14px;\">Nous vous invitons \u00e0 r\u00e9pondre au plus tard le 15 septembre 2026.<\/p>\n<p style=\"margin:0 0 14px;\">\u00c0 compter du 15 ao\u00fbt 2026, Payconiq pourra appliquer des frais li\u00e9s \u00e0 la conservation continue des fonds et \u00e0 leur gestion administrative. Ces frais ne d\u00e9passeront jamais le montant des fonds d\u00e9tenus par Payconiq pour la personne concern\u00e9e.<\/p>\n<p style=\"margin:0 0 14px;\">Par cons\u00e9quent, l\u2019application de tels frais ne pourra entra\u00eener ni solde n\u00e9gatif ni obligation de paiement suppl\u00e9mentaire de votre part.<\/p>\n<p style=\"margin:24px 0 10px;\"><strong>Quand recevrai-je mon argent ?<\/strong><\/p>\n<p style=\"margin:0 0 14px;\">Une fois votre identit\u00e9 et votre droit aux fonds d\u00fbment v\u00e9rifi\u00e9s, nous proc\u00e9derons \u00e0 votre remboursement.<\/p>\n<p style=\"margin:24px 0 10px;\"><strong>Puis-je r\u00e9clamer \u00e0 nouveau les m\u00eames fonds ult\u00e9rieurement ?<\/strong><\/p>\n<p style=\"margin:0 0 14px;\">Non. Une fois le remboursement effectu\u00e9, le dossier est consid\u00e9r\u00e9 comme cl\u00f4tur\u00e9 et vous ne pourrez plus introduire une nouvelle demande concernant le m\u00eame paiement ou remboursement.<\/p>\n<p style=\"margin:24px 0 10px;\"><strong>Le remboursement peut-il \u00eatre vers\u00e9 sur le compte bancaire d\u2019une autre personne ?<\/strong><\/p>\n<p style=\"margin:0 0 14px;\">En r\u00e8gle g\u00e9n\u00e9rale, les fonds doivent \u00eatre vers\u00e9s sur un compte bancaire \u00e0 votre nom.<\/p>\n<p style=\"margin:0 0 14px;\">Si vous ne pouvez pas recevoir le paiement sur un compte \u00e0 votre nom, veuillez nous contacter via les coordonn\u00e9es officielles figurant sur notre site web. Des contr\u00f4les et documents compl\u00e9mentaires pourront \u00eatre demand\u00e9s, et nous pourrions ne pas \u00eatre en mesure d\u2019effectuer un paiement sur le compte d\u2019un tiers.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep sep-none\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:5px;\"><\/div><div class=\"fusion-alert alert custom alert-custom fusion-alert-center alert-dismissable\" style=\"background-color:#fd4885;color:#ffffff;border-color:#ffffff;border-width:0px;\"><button style=\"color:#ffffff;border-color:#ffffff;\" type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-hidden=\"true\">&times;<\/button><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><p style=\"font-weight: 400;\"><strong>Attention aux communications frauduleuses imitant Payconiq<\/strong><\/p>\n<p style=\"font-weight: 400;\">Des tentatives de phishing par e-mail et SMS sont actuellement en cours.<\/p>\n<p style=\"font-weight: 400;\">En cas de doute, veuillez contacter votre banque.<\/p><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\"  style='background-color: #FF4785;background-position: right bottom;background-repeat: no-repeat;padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-12 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:20px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-8 fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><span style=\"color: #ffffff;\">Des questions ?\u00a0<\/span><\/h1><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-3 .fusion-button-text, .fusion-button.button-3 i {color:#FF4785;}.fusion-button.button-3 {border-width:0px;border-color:#FF4785;}.fusion-button.button-3 .fusion-button-icon-divider{border-color:#FF4785;}.fusion-button.button-3:hover .fusion-button-text, .fusion-button.button-3:hover i,.fusion-button.button-3:focus .fusion-button-text, .fusion-button.button-3:focus i,.fusion-button.button-3:active .fusion-button-text, .fusion-button.button-3:active{color:#FF4785;}.fusion-button.button-3:hover, .fusion-button.button-3:focus, .fusion-button.button-3:active{border-width:0px;border-color:#FF4785;}.fusion-button.button-3:hover .fusion-button-icon-divider, .fusion-button.button-3:hover .fusion-button-icon-divider, .fusion-button.button-3:active .fusion-button-icon-divider{border-color:#FF4785;}.fusion-button.button-3{background: #ffffff;}.fusion-button.button-3:hover,.button-3:focus,.fusion-button.button-3:active{background: #ffffff;}.fusion-button.button-3{width:auto;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-medium button-custom button-3\" target=\"_self\" href=\"https:\/\/payconiq.lu\/fr\/faq\/\"><span class=\"fusion-button-text\">Voir la FAQ<\/span><i class=\"fa-plus fas button-icon-right\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><script>document.addEventListener(\"click\",function(e){var t=e.target.closest(\".js-open-refund-faq\");if(!t)return;e.preventDefault();var w=document.querySelector(\".fusion-faq-shortcode.front-page-faq\");if(!w)return;var p=w.querySelectorAll(\".fusion-panel\");var last=p[p.length-1];var c=last.querySelector(\".panel-collapse\");if(c&&!(c.classList.contains(\"in\")||c.classList.contains(\"show\"))){var a=last.querySelector(\".panel-title a\");if(a)a.click();}setTimeout(function(){var y=last.getBoundingClientRect().top+window.pageYOffset-130;window.scrollTo({top:y,behavior:\"smooth\"});},350);});<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - 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