{"id":184,"date":"2018-04-13T09:24:32","date_gmt":"2018-04-13T07:24:32","guid":{"rendered":"https:\/\/payconiq.lu\/?page_id=184"},"modified":"2024-07-02T09:59:36","modified_gmt":"2024-07-02T07:59:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/payconiq.lu\/fr\/faq\/","title":{"rendered":"FAQ utilisateurs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box full_bg glow_effect background-transfer-page nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: #FF4785;background-position: right center;background-repeat: no-repeat;padding-right:30px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-1 fusion-one-half fusion-column-first fusion-blend-mode full_left 1_2\"  style='margin-top:0px;margin-bottom:0px;width:48%; margin-right: 4%;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"background-color:#FF4785;padding: 75px 0px 125px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-title title fusion-title-1 fusion-title-size-one\" style=\"margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\"><span style=\"color: #ffffff;\">FAQ utilisateurs<\/span><\/h1><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box no-padding-sides double-faq-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-2 fusion-one-full fusion-column-first fusion-column-last width-100 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-1 .fusion-button-text, .fusion-button.button-1 i {color:#726d65;}.fusion-button.button-1 {border-width:0px;border-color:#726d65;}.fusion-button.button-1 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-1:hover .fusion-button-text, .fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text, .fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text, .fusion-button.button-1:active{color:#726d65;}.fusion-button.button-1:hover, .fusion-button.button-1:focus, .fusion-button.button-1:active{border-width:0px;border-color:#726d65;}.fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-1{background: #fbf8f5;}.fusion-button.button-1:hover,.button-1:focus,.fusion-button.button-1:active{background: #fbf8f5;}.fusion-button.button-1{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-1 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">A propos de Payconiq<\/span><i class=\"fa-chevron-circle-down fas button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-1 .panel-title a{font-size:16px;}.fusion-accordian #accordian-1 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post about-digicash \"><span class=\"entry-title rich-snippet-hidden\">Qu\u2019est-ce que Payconiq\u00a0?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:28:30+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-418\" href=\"#collapse-1-418\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce que Payconiq\u00a0?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-418\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-2 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Payconiq est une solution de paiement mobile bancaire qui vous permet de payer en magasin, sur internet ou sur mobile, de vous acquitter de vos factures ainsi que de transf\u00e9rer de l\u2019argent \u00e0 vos proches en un tour de main. Les paiements se font directement depuis votre compte bancaire. Rapidit\u00e9 et s\u00e9curit\u00e9 garanties !<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post about-digicash \"><span class=\"entry-title rich-snippet-hidden\">Comment fonctionne Payconiq\u00a0?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:39:35+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1122\" href=\"#collapse-1-1122\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment fonctionne Payconiq\u00a0?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1122\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-3 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>La solution Payconiq est \u00e9mise par six des plus grandes banques de d\u00e9tails luxembourgeoises. BIL, BGL, POST et Raiffeisen proposent \u00e0 leur clients une application Payconiq qu\u2019il vous est possible de t\u00e9l\u00e9charger sur l\u2019App Store ou Google Play. Spuerkeess et ING disposent de Payconiq directement dans leur application bancaire. Apr\u00e8s activation, celle-ci est li\u00e9e directement au compte bancaire de votre choix. Lorsque vous payez ou transf\u00e9rez de l\u2019argent avec Payconiq, un virement\/eurotransfert gratuit* est alors d\u00e9clench\u00e9. Votre compte bancaire est d\u00e9bit\u00e9 et celui du b\u00e9n\u00e9ficiaire du paiement est cr\u00e9dit\u00e9 du montant que vous avez valid\u00e9.<\/p>\n<p><small>*les eurotransferts initi\u00e9s via Payconiq n&rsquo;entrent pas dans le compteur de virements du compte bancaire (si applicable) et sont donc totalement gratuits pour le payeur.<\/small><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post about-digicash \"><span class=\"entry-title rich-snippet-hidden\">Quelles sont les conditions g\u00e9n\u00e9rales d\u2019utilisation de Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:27:31+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1126\" href=\"#collapse-1-1126\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles sont les conditions g\u00e9n\u00e9rales d\u2019utilisation de Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1126\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-4 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Veuillez contacter votre banque ou consulter son site web pour conna\u00eetre les conditions d\u2019utilisation de Payconiq \u00e9mises par la banque en question.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post about-digicash \"><span class=\"entry-title rich-snippet-hidden\">Quelles sont les banques partenaires proposant l\u2019application Payconiq \u00e0 leurs clients ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:44:12+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1128\" href=\"#collapse-1-1128\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles sont les banques partenaires proposant l\u2019application Payconiq \u00e0 leurs clients ?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1128\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-5 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Actuellement, la Banque et Caisse d&rsquo;Epargne de l&rsquo;Etat, Luxembourg (BCEE), POST Luxembourg, la Banque Internationale \u00e0 Luxembourg (BIL), BGL BNP Paribas, ING Luxembourg et Raiffeisen Luxembourg offrent le service Payconiq \u00e0 leurs clients. N\u00e9anmoins, le syst\u00e8me de paiement mobile Payconiq est destin\u00e9 \u00e0 s\u2019ouvrir progressivement \u00e0 d\u2019autres banques (\u00ab open bank solution \u00bb). Chaque banque participante d\u00e9veloppe et met \u00e0 disposition de sa client\u00e8le Payconiq.<br \/>\nDu c\u00f4t\u00e9 des b\u00e9n\u00e9ficiaires de paiement, la solution Payconiq est propos\u00e9e directement par Payconiq International S.A. aux commer\u00e7ants et \u00e9metteurs de factures, peu importe la banque en charge de leur compte professionnel.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post about-digicash front-page \"><span class=\"entry-title rich-snippet-hidden\">Qui peut utiliser Payconiq\u00a0?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:42:42+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1345\" href=\"#collapse-1-1345\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qui peut utiliser Payconiq\u00a0?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1345\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-6 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Toute personne qui d\u00e9tient un compte bancaire libell\u00e9 en euros et qui dispose d\u2019un acc\u00e8s web ou mobile banking li\u00e9 \u00e0 ce compte aupr\u00e8s de l\u2019une des banques partenaires Payconiq. Pour plus de pr\u00e9cisions, veuillez-vous r\u00e9f\u00e9rer aux conditions g\u00e9n\u00e9rales Payconiq de votre banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-2 .fusion-button-text, .fusion-button.button-2 i {color:#726d65;}.fusion-button.button-2 {border-width:0px;border-color:#726d65;}.fusion-button.button-2 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-2:hover .fusion-button-text, .fusion-button.button-2:hover i,.fusion-button.button-2:focus .fusion-button-text, .fusion-button.button-2:focus i,.fusion-button.button-2:active .fusion-button-text, .fusion-button.button-2:active{color:#726d65;}.fusion-button.button-2:hover, .fusion-button.button-2:focus, .fusion-button.button-2:active{border-width:0px;border-color:#726d65;}.fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-2{background: #fbf8f5;}.fusion-button.button-2:hover,.button-2:focus,.fusion-button.button-2:active{background: #fbf8f5;}.fusion-button.button-2{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-2 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">Payer<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-2 .panel-title a{font-size:16px;}.fusion-accordian #accordian-2 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-2\"><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">Comment payer avec Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:45:41+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1130\" href=\"#collapse-2-1130\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment payer avec Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1130\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-7 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>La solution de paiement Payconiq permet \u00e0 votre smartphone de r\u00e9cup\u00e9rer les donn\u00e9es n\u00e9cessaires au paiement et de proc\u00e9der au d\u00e9clenchement d\u2019un virement depuis votre compte bancaire vers celui du commer\u00e7ant. Ces donn\u00e9es peuvent \u00eatre soit encod\u00e9es dans un QR Code (Quick Response Code*).<br \/>\nApr\u00e8s avoir r\u00e9cup\u00e9r\u00e9 les informations n\u00e9cessaires au paiement, confirmez celui-ci avec votre code PIN (Personal Identification Number) sp\u00e9cifique \u00e0 Payconiq, votre empreinte digitale ou votre Face ID. Vous autorisez ainsi le paiement \u00e0 partir de votre compte bancaire. L\u2019op\u00e9ration est confirm\u00e9e sur l\u2019\u00e9cran de votre smartphone et le commer\u00e7ant re\u00e7oit sa confirmation en parall\u00e8le.<\/p>\n<p><span style=\"font-size: small;\">*QR Code est une marque d\u00e9pos\u00e9e de Denso Wave Incorporated.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">Comment payer par l\u2019interm\u00e9diaire d&rsquo;un QR Code ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:47:10+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1132\" href=\"#collapse-2-1132\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment payer par l\u2019interm\u00e9diaire d&rsquo;un QR Code ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1132\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-8 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Pour payer, scannez simplement le QR Code Payconiq, qui peut \u00eatre soit imprim\u00e9 (facture, ticket de caisse ou autocollant sur la caisse) ou affich\u00e9 sur un \u00e9cran (t\u00e9l\u00e9phone, tablette, \u00e9cran sp\u00e9cifique sur le point de vente ou votre \u00e9cran d\u2019ordinateur pour les achats e-commerce) au moyen de la cam\u00e9ra du t\u00e9l\u00e9phone et de votre app Payconiq. Apr\u00e8s avoir r\u00e9cup\u00e9r\u00e9 les informations n\u00e9cessaires au paiement, confirmez celui-ci au moyen de votre code PIN sp\u00e9cifique \u00e0 Payconiq ou bien au moyen de votre Face ID ou empreinte digitale. Le paiement est alors effectu\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je savoir que mon paiement Payconiq a bien \u00e9t\u00e9 effectu\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:49:00+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1136\" href=\"#collapse-2-1136\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je savoir que mon paiement Payconiq a bien \u00e9t\u00e9 effectu\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1136\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-9 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Apr\u00e8s toute op\u00e9ration de paiement Payconiq effectu\u00e9e avec succ\u00e8s, un message confirmant le paiement s\u2019affiche sur l\u2019\u00e9cran de votre smartphone et une autre confirmation est fournie au commer\u00e7ant. En cas de soucis, comme une perte de r\u00e9seau, un message d\u2019erreur s\u2019affiche sur votre smartphone et la transaction n\u2019est pas r\u00e9alis\u00e9e. Par ailleurs, vous pouvez consulter, \u00e0 tout moment, l\u2019historique de vos paiements Payconiq sur votre application Payconiq ou via votre web ou mobile banking.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">Mes paiements Payconiq figurent-ils sur mes avis\/extraits de compte ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T09:49:51+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1138\" href=\"#collapse-2-1138\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Mes paiements Payconiq figurent-ils sur mes avis\/extraits de compte ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1138\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-10 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Toutes les op\u00e9rations de paiement par Payconiq figurent sur votre extrait de compte. Il appartient cependant \u00e0 la banque partenaire de d\u00e9finir le mode de communication en rapport avec les paiements Payconiq effectu\u00e9s. Certaines banques ont choisi de fournir un avis de d\u00e9bit seulement pour certaines transactions et d\u2019autres pour toutes les transactions effectu\u00e9es avec Payconiq. Dans tous les cas, l\u2019ensemble des banques partenaires reprennent les paiements au minimum dans l\u2019historique des transactions effectu\u00e9es sur le compte, consultable sur votre web ou mobile banking. Veuillez contacter votre banque pour de plus amples d\u00e9tails.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">Puis-je consulter le solde de mon compte bancaire directement depuis l&rsquo;app ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:03:29+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1140\" href=\"#collapse-2-1140\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je consulter le solde de mon compte bancaire directement depuis l&rsquo;app ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1140\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-11 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Certaines banques permettent dans leur app Payconiq l\u2019affichage du solde au moment du paiement. Le cas \u00e9ch\u00e9ant, vous pouvez consulter le solde du compte choisi juste avant la validation d\u2019un paiement ou \u00e0 n\u2019importe quel moment dans l\u2019onglet \u00ab compte bancaire \u00bb de l\u2019app Payconiq. Cette fonctionnalit\u00e9 permet de mieux g\u00e9rer votre situation financi\u00e8re et de vous assurer que vous disposez des fonds requis pour le paiement \u00e0 effectuer.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 puis-je payer avec Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T10:00:50+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1142\" href=\"#collapse-2-1142\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 puis-je payer avec Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1142\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-12 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Vous pouvez payer dans les commerces et points de vente qui acceptent Payconiq comme mode de paiement. Le logo Payconiq y est en principe affich\u00e9 pr\u00e8s de la caisse et\/ou de l\u2019entr\u00e9e ainsi que sur la majorit\u00e9 des terminaux de paiement. Vous pouvez \u00e9galement payer des factures comportant un QR Code Payconiq et effectuer vos achats en ligne aupr\u00e8s des e-commerces participants. La liste des partenaires Payconiq s\u2019\u00e9largit continuellement. Vous pouvez consulter la liste partielle en <a href=\"https:\/\/payconiq.lupartenaires\/\">cliquant ici<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-pay \"><span class=\"entry-title rich-snippet-hidden\">Est-ce qu&rsquo;il est possible d&rsquo;ajouter un pourboire lors d&rsquo;un paiement Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:01:26+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-1159\" href=\"#collapse-2-1159\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce qu&rsquo;il est possible d&rsquo;ajouter un pourboire lors d&rsquo;un paiement Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-1159\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-13 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, il est parfaitement possible d\u2019ajouter un pourboire avant de d\u00e9clencher le paiement, si le commer\u00e7ant a choisi cette fonction pour les r\u00e8glements Payconiq par sa client\u00e8le.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-3 .fusion-button-text, .fusion-button.button-3 i {color:#726d65;}.fusion-button.button-3 {border-width:0px;border-color:#726d65;}.fusion-button.button-3 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-3:hover .fusion-button-text, .fusion-button.button-3:hover i,.fusion-button.button-3:focus .fusion-button-text, .fusion-button.button-3:focus i,.fusion-button.button-3:active .fusion-button-text, .fusion-button.button-3:active{color:#726d65;}.fusion-button.button-3:hover, .fusion-button.button-3:focus, .fusion-button.button-3:active{border-width:0px;border-color:#726d65;}.fusion-button.button-3:hover .fusion-button-icon-divider, .fusion-button.button-3:hover .fusion-button-icon-divider, .fusion-button.button-3:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-3{background: #fbf8f5;}.fusion-button.button-3:hover,.button-3:focus,.fusion-button.button-3:active{background: #fbf8f5;}.fusion-button.button-3{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-3 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">Transf\u00e9rer de l\u2019argent<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-3 .panel-title a{font-size:16px;}.fusion-accordian #accordian-3 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-3\"><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Comment envoyer de l\u2019argent avec Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-07-03T10:50:27+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1163\" href=\"#collapse-3-1163\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment envoyer de l\u2019argent avec Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1163\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-14 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p><strong>Pour les banques BIL, POST, Raiffeisen, BGL BNP Paribas :<\/strong><\/p>\n<p>\u2022 S\u00e9lectionnez la fonction \u00ab Transf\u00e9rer \u00bb puis \u00ab Envoyer \u00bb dans votre app Payconiq.<br \/>\n\u2022 Renseignez ensuite le num\u00e9ro de t\u00e9l\u00e9phone (par saisie directe ou en choisissant le contact dans le carnet d\u2019adresses de votre smartphone) de la personne \u00e0 qui vous souhaitez envoyer de l\u2019argent.<br \/>\n\u2022 Indiquez le montant.<br \/>\n\u2022 Enfin, entrez votre code PIN ou bien utilisez votre Face ID empreinte digitale pour valider le transfert, comme pour les paiements Payconiq en magasin.<\/p>\n<p>\u2022 Si le destinataire a d\u00e9j\u00e0 activ\u00e9 Payconiq, il recevra alors une notification sur son t\u00e9l\u00e9phone (s\u2019il a autoris\u00e9 la r\u00e9ception de notifications) et la somme sera cr\u00e9dit\u00e9e sur son compte dans les d\u00e9lais standards des virements\/eurotransferts, g\u00e9n\u00e9ralement le jour ouvr\u00e9 suivant.<br \/>\n\u2022 Si la personne titulaire du num\u00e9ro que vous avez choisi n\u2019a pas encore Payconiq, vous pouvez autoriser l\u2019envoi d\u2019un SMS lui demandant de s\u2019inscrire et votre transfert sera mis en attente pendant un maximum de 15 jours. D\u00e8s que la personne aura activ\u00e9 Payconiq, le transfert sera effectu\u00e9 depuis votre compte (sous r\u00e9serve de disponibilit\u00e9 des fonds \u00e0 ce moment).<\/p>\n<p><strong>Pour la banque Spuerkeess :<br \/>\n<\/strong><br \/>\n\u2022 Cliquez sur \u00ab Envoyer \u00bb<br \/>\n\u2022 Indiquez le nom ou le num\u00e9ro de t\u00e9l\u00e9phone mobile de la personne \u00e0 qui envoyer de l\u2019argent,<br \/>\n\u2022 Ainsi que le montant,<br \/>\n\u2022 Validez votre paiement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Comment demander de l\u2019argent avec Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-07-03T10:51:19+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1165\" href=\"#collapse-3-1165\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment demander de l\u2019argent avec Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1165\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-15 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p><strong>Pour les banques BIL, POST, Raiffeisen, BGL BNP Paribas :<\/strong><\/p>\n<p>Tout d\u2019abord, vous devez s\u00e9lectionner la fonction \u00ab Demander \u00bb dans votre app Payconiq. Renseignez ensuite le num\u00e9ro de t\u00e9l\u00e9phone (par saisie directe ou en choisissant le contact dans le carnet d\u2019adresses de votre smartphone) de la personne \u00e0 qui vous souhaitez demander de l\u2019argent ainsi que le montant. La demande est alors directement envoy\u00e9e \u00e0 votre contact.<\/p>\n<ul>\n<li>Si le destinataire a d\u00e9j\u00e0 activ\u00e9 Payconiq, alors il recevra une notification sur son t\u00e9l\u00e9phone (s\u2019il a autoris\u00e9 la r\u00e9ception de notifications) et devra valider l\u2019envoi d\u2019argent \u00e0 l\u2019aide de son code PIN, de son face ID ou bien au moyen de son empreinte digitale. La somme sera alors cr\u00e9dit\u00e9e sur votre compte dans les d\u00e9lais standards des virements\/eurotransferts, g\u00e9n\u00e9ralement le jour ouvr\u00e9 suivant.<\/li>\n<li>Si la personne titulaire du num\u00e9ro que vous avez choisi n\u2019a pas encore Payconiq, vous pouvez autoriser l\u2019envoi d\u2019un SMS lui demandant de s\u2019inscrire et votre demande sera mise en attente pendant un maximum de 15 jours. D\u00e8s que la personne aura activ\u00e9 Payconiq, elle recevra une notification sur son t\u00e9l\u00e9phone (si elle a autoris\u00e9 la r\u00e9ception de notifications) et devra valider l\u2019envoi d\u2019argent \u00e0 l\u2019aide de son code PIN ou bien au moyen de son empreinte digitale.<\/li>\n<\/ul>\n<p><strong>Pour la banque Spuerkeess :<\/strong><\/p>\n<ul>\n<li>Cliquez sur \u00ab Demander \u00bb<\/li>\n<li>Indiquez le montant de votre demande.<\/li>\n<li>Vous avez ensuite deux possibilit\u00e9s\u00a0: demander \u00e0 la contrepartie de\u00a0scanner le QR code\u00a0Payconiq qui appara\u00eet sur votre \u00e9cran, ou lui\u00a0envoyer un lien\u00a0via une application de messagerie, telle que \u00ab\u00a0Messenger\u00a0\u00bb (ou encore\u00a0: SMS, WhatsApp, Mails, etc.) qui lui permet de r\u00e9pondre \u00e0 votre demande en cliquant dessus.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Puis-je envoyer ou demander de l\u2019argent \u00e0 n\u2019importe quel num\u00e9ro de t\u00e9l\u00e9phone ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:15:12+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1167\" href=\"#collapse-3-1167\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je envoyer ou demander de l\u2019argent \u00e0 n\u2019importe quel num\u00e9ro de t\u00e9l\u00e9phone ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1167\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-16 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Pour envoyer ou demander de l\u2019argent, vous pouvez utiliser le num\u00e9ro de t\u00e9l\u00e9phone du destinataire, qu\u2019il ait activ\u00e9 Payconiq ou non. Il faut cependant que le destinataire soit client aupr\u00e8s de l\u2019une des banques luxembourgeoises qui propose Payconiq, qu\u2019il active Payconiq sur son smartphone, que son num\u00e9ro de t\u00e9l\u00e9phone puisse \u00eatre v\u00e9rifi\u00e9 et qu\u2019il autorise la r\u00e9ception de transferts \u00e0 son num\u00e9ro de t\u00e9l\u00e9phone dans l\u2019app Payconiq.<\/p>\n<p>Si le destinataire de votre envoi ou de votre demande d\u2019argent n\u2019a pas encore activ\u00e9 Payconiq ou autoris\u00e9 la fonction Transfert d\u2019argent, vous pouvez autoriser l\u2019envoi d\u2019un SMS lui demandant de s\u2019inscrire, et votre envoi ou votre demande sera mis en attente pendant un maximum de 15 jours.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Comment sais-je si l\u2019argent a bien \u00e9t\u00e9 transf\u00e9r\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:14:56+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1169\" href=\"#collapse-3-1169\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment sais-je si l\u2019argent a bien \u00e9t\u00e9 transf\u00e9r\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1169\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-17 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Lorsque vous envoyez ou demandez de l\u2019argent, vous pouvez consulter l\u2019historique des transferts dans votre app Payconiq (de m\u00eame pour les paiements Payconiq dans les commerces ou de factures). Si vous recevez de l\u2019argent, vous serez automatiquement notifi\u00e9 (si vous avez autoris\u00e9 la r\u00e9ception de notifications pour l\u2019app Payconiq sur votre smartphone). En parall\u00e8le, s\u2019agissant de mouvements sur votre compte bancaire, vous pourrez consulter les transferts Payconiq par l\u2019interm\u00e9diaire des supports et canaux mis \u00e0 votre disposition \u00e0 ces fins par votre banque (extraits, Home Banking, Web Banking, Mobile Banking \u2026).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Y a-t-il a une limite aux transferts pour les utilisateurs priv\u00e9s ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:14:18+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1173\" href=\"#collapse-3-1173\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Y a-t-il a une limite aux transferts pour les utilisateurs priv\u00e9s ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1173\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-18 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>La limite est identique \u00e0 la limite d\u00e9finie pour l\u2019usage de Payconiq dans les commerces et pour les paiements de factures.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Avec quel num\u00e9ro puis-je me connecter \u00e0 Payconiq et \u00e0 quels num\u00e9ros mobiles puis-je envoyer ou demander de l\u2019argent ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:14:07+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1175\" href=\"#collapse-3-1175\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Avec quel num\u00e9ro puis-je me connecter \u00e0 Payconiq et \u00e0 quels num\u00e9ros mobiles puis-je envoyer ou demander de l\u2019argent ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1175\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-19 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Tout num\u00e9ro de mobile luxembourgeois ou international, qui pourra \u00eatre v\u00e9rifi\u00e9 par l\u2019envoi d\u2019un SMS, peut \u00eatre utilis\u00e9 pour activer l\u2019app Payconiq. L\u2019activation n\u2019est donc pas limit\u00e9e aux seuls num\u00e9ros luxembourgeois. Avant de transf\u00e9rer de l\u2019argent avec Payconiq, veuillez-vous assurer que le destinataire de votre paiement dispose d\u2019un compte en banque tenu par l\u2019une des banques luxembourgeoises qui proposent Payconiq. La liste est disponible sur <a href=\"https:\/\/payconiq.lu\">payconiq.lu<\/a>. Mais vous ne courrez aucun risque si le destinataire n\u2019active pas Payconiq : apr\u00e8s 15 jours, votre transfert en attente expirera et l\u2019argent ne sera jamais d\u00e9bit\u00e9 de votre compte.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Puis-je annuler un envoi ou une demande d\u2019argent en attente ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-11-14T10:47:38+01:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1179\" href=\"#collapse-3-1179\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je annuler un envoi ou une demande d\u2019argent en attente ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1179\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-20 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Vous pouvez \u00e0 tout moment annuler un transfert ou une demande en attente. Sous la fonction \u00ab Compte \u00bb, en haut \u00e0 droite du menu, vous pouvez consulter toutes les transactions r\u00e9alis\u00e9es, les transferts re\u00e7us et envoy\u00e9s, ainsi que les envois ou demandes d\u2019argent en attente.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Qu\u2019est-ce qui se passe si j\u2019ai envoy\u00e9 de l\u2019argent \u00e0 un mauvais num\u00e9ro\/destinataire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-10-09T11:06:04+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1181\" href=\"#collapse-3-1181\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce qui se passe si j\u2019ai envoy\u00e9 de l\u2019argent \u00e0 un mauvais num\u00e9ro\/destinataire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1181\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-21 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Si malgr\u00e9 l\u2019affichage du nom du destinataire sur base du num\u00e9ro de t\u00e9l\u00e9phone que vous avez choisi, vous avez tout de m\u00eame confirm\u00e9 le transfert en saisissant votre code PIN ou bien au moyen de votre empreinte digitale, veuillez-vous adresser directement \u00e0 votre banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Est-ce que je peux activer plusieurs num\u00e9ros pour un ou plusieurs comptes dans une m\u00eame app Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:13:39+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1183\" href=\"#collapse-3-1183\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce que je peux activer plusieurs num\u00e9ros pour un ou plusieurs comptes dans une m\u00eame app Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1183\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-22 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Pour une app Payconiq, vous pourrez uniquement associer un num\u00e9ro de t\u00e9l\u00e9phone \u00e0 un compte bancaire. Mais il vous est possible d\u2019associer un autre num\u00e9ro de t\u00e9l\u00e9phone mobile \u00e0 un autre compte dans une autre app Payconiq ou sur un autre smartphone.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">J\u2019ai des comptes bancaires aupr\u00e8s de plusieurs banques, puis-je associer mon num\u00e9ro de t\u00e9l\u00e9phone \u00e0 plusieurs comptes aupr\u00e8s de diff\u00e9rentes banques ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:13:27+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1185\" href=\"#collapse-3-1185\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J\u2019ai des comptes bancaires aupr\u00e8s de plusieurs banques, puis-je associer mon num\u00e9ro de t\u00e9l\u00e9phone \u00e0 plusieurs comptes aupr\u00e8s de diff\u00e9rentes banques ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1185\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-23 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Vous pouvez associer le m\u00eame num\u00e9ro de t\u00e9l\u00e9phone \u00e0 des apps diff\u00e9rentes de banques diff\u00e9rentes. Toutefois, pour transf\u00e9rer et recevoir de l\u2019argent par Payconiq, il est uniquement possible d\u2019associer un num\u00e9ro d\u00e9termin\u00e9 \u00e0 un compte aupr\u00e8s d\u2019une banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Qu\u2019est-ce qui se passe si j\u2019active la fonction Transfert d\u2019argent pour mon num\u00e9ro mobile dans l\u2019app d\u2019une autre banque ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:13:17+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1187\" href=\"#collapse-3-1187\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qu\u2019est-ce qui se passe si j\u2019active la fonction Transfert d\u2019argent pour mon num\u00e9ro mobile dans l\u2019app d\u2019une autre banque ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1187\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-24 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>A ce moment, le lien initial avec votre compte pour la r\u00e9ception de transferts sera automatiquement supprim\u00e9. Vous recevrez les paiements sur le compte nouvellement associ\u00e9 au num\u00e9ro mobile en question. A cet effet, la banque aupr\u00e8s de laquelle vous avez nouvellement autoris\u00e9 la r\u00e9ception de transferts en informera les autres banques qui proposent Payconiq \u00e0 leur client\u00e8le, qui, le cas \u00e9ch\u00e9ant, supprimeront alors automatiquement le lien au compte initial, pour la fonction de r\u00e9ception de transferts. Ainsi, votre num\u00e9ro de t\u00e9l\u00e9phone restera associ\u00e9 \u00e0 l\u2019app initiale, qui restera donc fonctionnelle pour les paiements Payconiq dans les commerces et pour le r\u00e8glement de factures. Vous pourrez \u00e0 tout moment r\u00e9associer cette app \u00e0 votre num\u00e9ro au moyen de la fonction pr\u00e9vue \u00e0 cet effet dans votre app Payconiq, et le lien \u00e9ventuel avec une autre app\/compte sera supprim\u00e9 automatiquement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-transfer \"><span class=\"entry-title rich-snippet-hidden\">Est-ce que l\u2019envoi \u00e0 un compte non luxembourgeois ou aupr\u00e8s d\u2019une banque qui ne propose pas Payconiq est possible ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:13:04+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-1190\" href=\"#collapse-3-1190\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce que l\u2019envoi \u00e0 un compte non luxembourgeois ou aupr\u00e8s d\u2019une banque qui ne propose pas Payconiq est possible ?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-1190\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-25 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Non, pour la r\u00e9ception d\u2019un paiement par Payconiq, il faut que le destinataire active l\u2019app Payconiq et associe le num\u00e9ro de t\u00e9l\u00e9phone mobile renseign\u00e9 en tant que destinataire par la personne qui a initi\u00e9 le transfert.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-4 .fusion-button-text, .fusion-button.button-4 i {color:#726d65;}.fusion-button.button-4 {border-width:0px;border-color:#726d65;}.fusion-button.button-4 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-4:hover .fusion-button-text, .fusion-button.button-4:hover i,.fusion-button.button-4:focus .fusion-button-text, .fusion-button.button-4:focus i,.fusion-button.button-4:active .fusion-button-text, .fusion-button.button-4:active{color:#726d65;}.fusion-button.button-4:hover, .fusion-button.button-4:focus, .fusion-button.button-4:active{border-width:0px;border-color:#726d65;}.fusion-button.button-4:hover .fusion-button-icon-divider, .fusion-button.button-4:hover .fusion-button-icon-divider, .fusion-button.button-4:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-4{background: #fbf8f5;}.fusion-button.button-4:hover,.button-4:focus,.fusion-button.button-4:active{background: #fbf8f5;}.fusion-button.button-4{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-4 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">S\u00e9curit\u00e9<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-4 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-4 .panel-title a{font-size:16px;}.fusion-accordian #accordian-4 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-4 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-4 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-4\"><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Comment puis-je bloquer Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T10:29:13+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1192\" href=\"#collapse-4-1192\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment puis-je bloquer Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1192\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-26 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Vous pouvez bloquer Payconiq 24 heures sur 24 et 7 jours sur 7 de pr\u00e9f\u00e9rence par l\u2019interm\u00e9diaire du web ou mobile banking de votre banque (selon chaque banque partenaire).\u00a0Si vous entrez trois fois cons\u00e9cutivement un code PIN erron\u00e9, l\u2019app Payconiq sera automatiquement bloqu\u00e9e sur votre t\u00e9l\u00e9phone.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai bloqu\u00e9 Payconiq sur mon t\u00e9l\u00e9phone en entrant cons\u00e9cutivement trois codes PIN erron\u00e9s, comment r\u00e9activer Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:09:41+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1194\" href=\"#collapse-4-1194\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai bloqu\u00e9 Payconiq sur mon t\u00e9l\u00e9phone en entrant cons\u00e9cutivement trois codes PIN erron\u00e9s, comment r\u00e9activer Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1194\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-27 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>La r\u00e9activation pourra se faire en suivant \u00e0 nouveau la proc\u00e9dure d\u2019activation normale par l\u2019interm\u00e9diaire du web ou mobile banking de votre banque (selon chaque banque partenaire).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">J&rsquo;ai oubli\u00e9 mon code PIN Payconiq, comment faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:09:28+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1196\" href=\"#collapse-4-1196\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">J&rsquo;ai oubli\u00e9 mon code PIN Payconiq, comment faire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1196\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-28 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Il sera n\u00e9cessaire de proc\u00e9der \u00e0 une d\u00e9sactivation puis \u00e0 une r\u00e9activation de votre app Payconiq. Dans ce cas, rendez-vous dans la rubrique \u00ab Compte \u00bb en haut \u00e0 droite, puis \u00ab Param\u00e8tres \u00bb et cliquez sur \u00ab D\u00e9sactiver Payconiq \u00bb et validez. Votre app est alors d\u00e9sactiv\u00e9e.<\/p>\n<p>Pour la r\u00e9activation, celle-ci devra se faire en suivant \u00e0 nouveau la proc\u00e9dure d\u2019activation normale par l\u2019interm\u00e9diaire du web ou mobile banking de votre banque (selon chaque banque partenaire).<\/p>\n<p>Notez que cette proc\u00e9dure ne vous permet pas de conserver votre historique (transactions\/demandes de paiement\/messages) \u00e9tant donn\u00e9 que vous serez d\u00e8s lors consid\u00e9r\u00e9 comme un nouvel utilisateur.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Je souhaite changer mon code PIN Payconiq, comment faire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:09:14+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1198\" href=\"#collapse-4-1198\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je souhaite changer mon code PIN Payconiq, comment faire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1198\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-29 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Votre code PIN Payconiq peut \u00eatre modifi\u00e9 depuis votre app Payconiq. Dans ce cas, rendez-vous dans la rubrique \u00ab Compte \u00bb en haut \u00e0 droite, puis \u00ab Param\u00e8tres \u00bb et cliquez sur \u00ab Changer code PIN \u00bb.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Y-a-t-il des recommandations de s\u00e9curit\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:08:23+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1202\" href=\"#collapse-4-1202\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Y-a-t-il des recommandations de s\u00e9curit\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1202\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-30 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Ne stockez pas votre code PIN sur votre smartphone, ne l\u2019annotez sous aucune forme que ce soit et n\u2019utilisez pas d\u2019outil quelconque de m\u00e9morisation automatique de mots de passe pour stocker le code. Utilisez un code PIN sp\u00e9cifique pour l\u2019app Payconiq de votre banque et n\u2019utilisez donc pas le m\u00eame code pour d\u2019autres applications ou pour la s\u00e9curisation du smartphone sur lequel est install\u00e9 Payconiq. Lors de la proc\u00e9dure d\u2019activation Payconiq dans le web banking de votre banque, ne divulguez pas le QR Code d\u2019initialisation affich\u00e9 dans le web banking de la banque \u00e0 une tierce personne. Enfin, en cas de vol ou de perte de votre smartphone, de vos \u00e9l\u00e9ments d\u2019identification et\/ou de votre code PIN, proc\u00e9dez imm\u00e9diatement au blocage de votre app Payconiq par l\u2019interm\u00e9diaire de votre acc\u00e8s web ou mobile banking (selon chaque banque partenaire).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Quel est le nombre de chiffres \u00e0 respecter pour un code PIN Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:08:07+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1204\" href=\"#collapse-4-1204\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est le nombre de chiffres \u00e0 respecter pour un code PIN Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1204\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-31 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Le code PIN propre \u00e0 l\u2019app Payconiq de votre banque se compose de 4 \u00e0 6 chiffres. Si vous le souhaitez, vous pouvez modifier votre code PIN \u00e0 partir de l\u2019app Payconiq. Il est fortement conseill\u00e9 d\u2019utiliser un code sp\u00e9cifique \u00e0 l\u2019app Payconiq et donc de ne pas utiliser le m\u00eame code pour d\u2019autres applications ou pour la s\u00e9curisation du t\u00e9l\u00e9phone.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Que faire en cas de perte, de vol, ou de divulgation, m\u00eame involontaire, des \u00e9l\u00e9ments d&rsquo;identification et\/ou du code PIN, voire en cas de perte ou de vol de votre smartphone ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:07:53+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1206\" href=\"#collapse-4-1206\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que faire en cas de perte, de vol, ou de divulgation, m\u00eame involontaire, des \u00e9l\u00e9ments d&rsquo;identification et\/ou du code PIN, voire en cas de perte ou de vol de votre smartphone ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1206\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-32 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Vous devez imm\u00e9diatement bloquer votre acc\u00e8s\/app Payconiq par l\u2019interm\u00e9diaire de la fonction correspondante dans le web ou mobile banking de votre banque (selon chaque banque partenaire).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Est-ce que Payconiq est prot\u00e9g\u00e9 par des limites de s\u00e9curit\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:07:28+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-1208\" href=\"#collapse-4-1208\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce que Payconiq est prot\u00e9g\u00e9 par des limites de s\u00e9curit\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-1208\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-33 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Il existe une limite de s\u00e9curit\u00e9 par transaction ou transfert d\u2019argent et\/ou par jour et\/ou par semaine, en fonction de la politique de s\u00e9curit\u00e9 appliqu\u00e9e par la banque partenaire qui propose l\u2019app Payconiq \u00e0 sa client\u00e8le. Pour ING cette limite est fix\u00e9e \u00e0 1.250\u20ac par d\u00e9faut et pour les autres banques cette limite est fix\u00e9e \u00e0 2.500\u20ac par d\u00e9faut (sous r\u00e9serve du solde disponible sur le compte bancaire, y compris d\u2019\u00e9ventuelles lignes de cr\u00e9dit). Cette limite est modifiable en ligne pour certaines. Pour d\u2019autres, vous pourrez la d\u00e9finir au moment de l\u2019activation et la modifier par la suite. Adressez-vous \u00e0 votre banque ou consultez son site internet pour de plus amples d\u00e9tails.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Quelles mesures avez-vous mises en place pour garantir la s\u00e9curit\u00e9 des donn\u00e9es des utilisateurs Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T10:34:07+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7060\" href=\"#collapse-4-7060\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles mesures avez-vous mises en place pour garantir la s\u00e9curit\u00e9 des donn\u00e9es des utilisateurs Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7060\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-34 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>Payconiq est un service propos\u00e9 par les banques pr\u00e9sentes au Luxembourg, notamment la Spuerkeess, BIL, BGL BNP Paribas, POST, ING et Raiffeisen. Le service r\u00e9pond aux normes de s\u00e9curit\u00e9 et de cryptage les plus strictes du secteur. De plus, Payconiq International SA est une soci\u00e9t\u00e9 de paiement r\u00e9glement\u00e9e et qui op\u00e8re sous une licence CSSF.<\/p>\n<p>Nous prenons soin des donn\u00e9es personnelles de nos utilisateurs et les stockons sur des serveurs ultra s\u00e9curis\u00e9s, conform\u00e9ment aux normes en vigueur.<\/p>\n<p>Aucune information critique n&rsquo;est transmise ou stock\u00e9e sur le smartphone des utilisateurs.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post front-page security \"><span class=\"entry-title rich-snippet-hidden\">Comment le paiement par Payconiq est-il s\u00e9curis\u00e9 ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2023-07-12T10:38:25+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7062\" href=\"#collapse-4-7062\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment le paiement par Payconiq est-il s\u00e9curis\u00e9 ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7062\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-35 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>L\u2019infrastructure, le r\u00e9seau de paiement mobile Payconiq, et l\u2019app Payconiq de chaque banque partenaire, r\u00e9pondent \u00e0 des standards de s\u00e9curit\u00e9 et de cryptage tr\u00e8s \u00e9lev\u00e9s en mati\u00e8re de paiements mobiles. Les utilisateurs valident chaque paiement gr\u00e2ce \u00e0 leur code PIN Payconiq ou bien au moyen de leur Face ID ou leur empreinte digitale.<\/p>\n<p>Plus pr\u00e9cis\u00e9ment, les informations encod\u00e9es se r\u00e9f\u00e8rent soit au montant \u00e0 r\u00e9gler, \u00e0 l\u2019identit\u00e9 du b\u00e9n\u00e9ficiaire et \u00e0 la r\u00e9f\u00e9rence du paiement\/de la facture, soit uniquement \u00e0 l\u2019identit\u00e9 du b\u00e9n\u00e9ficiaire ; en bref, des informations n\u00e9cessaires \u00e0 tout paiement et qui ne sont pas confidentielles.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post front-page security \"><span class=\"entry-title rich-snippet-hidden\">Pourquoi l\u2019appli affiche le nom et le pr\u00e9nom associ\u00e9s \u00e0 un num\u00e9ro de t\u00e9l\u00e9phone ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-10-22T11:04:34+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7064\" href=\"#collapse-4-7064\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Pourquoi l\u2019appli affiche le nom et le pr\u00e9nom associ\u00e9s \u00e0 un num\u00e9ro de t\u00e9l\u00e9phone ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7064\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-36 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>Le syst\u00e8me a \u00e9t\u00e9 con\u00e7u comme cela, justement pour \u00e9viter les tentatives de phishing et de fraude, ainsi que les erreurs.<\/p>\n<p>Il garantit qu\u2019un utilisateur ne peut pas pr\u00e9tendre d\u2019\u00eatre une autre personne et recevoir un transfert vers son num\u00e9ro de t\u00e9l\u00e9phone &#8211; ce qui est un sc\u00e9nario de phishing standard.<\/p>\n<p>Les logiques que nous avons mises en place ont en effet fait l\u2019objet de nombreuses discussions et concertations, d\u2019\u00e9valuations de s\u00e9curit\u00e9 et de tests pour des sc\u00e9narios de fraude. La mani\u00e8re dont le produit fonctionne aujourd\u2019hui a donc permis d\u2019\u00e9viter justement d\u2019\u00eatre sujet \u00e0 des fraudes et d\u2019autres attaques, parce qu\u2019elle comporte une double v\u00e9rification, qui inclut la validation aussi bien par le syst\u00e8me que par l\u2019utilisateur.<\/p>\n<p>La s\u00e9curit\u00e9 de nos utilisateurs et leurs donn\u00e9es ont toujours \u00e9t\u00e9 au c\u0153ur de notre attention et de nos d\u00e9veloppements. Ils savent \u00e0 tout moment qui leur demande de l\u2019argent, \u00e0 qui ils envoient de l\u2019argent et qui leur envoie de l\u2019argent.\u00a0\u00c0 ce jour, nous n\u2019avons relev\u00e9 <u>aucune<\/u> fraude depuis la mise en service en 2012, contrairement \u00e0 la quasi-totalit\u00e9 des autres syst\u00e8mes de paiement \u00e9lectroniques disponibles sur le march\u00e9, et nous estimons que ceci est le fruit de cette approche prudentielle.<\/p>\n<p>Les utilisateurs acceptent de partager leur nom associ\u00e9 \u00e0 leur num\u00e9ro de t\u00e9l\u00e9phone lors de leur abonnement au service.<\/p>\n<p>Cette caract\u00e9ristique est \u00e9galement la raison pour laquelle <strong>il n&rsquo;y a pas eu un seul cas de fraude au cours des 7 derni\u00e8res ann\u00e9es.<\/strong><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Est-ce que cette fonctionnalit\u00e9 respecte les normes de protection des donn\u00e9es personnelles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:06:44+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7066\" href=\"#collapse-4-7066\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce que cette fonctionnalit\u00e9 respecte les normes de protection des donn\u00e9es personnelles ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7066\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-37 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>En activant l\u2019appli Payconiq, les utilisateurs acceptent les termes et conditions g\u00e9n\u00e9rales impos\u00e9es par les banques, y compris le fait que leur nom sera visible par les autres utilisateurs Payconiq lors d\u2019un paiement en leur faveur.<\/p>\n<p>Ce qui est important c\u2019est que la fonctionnalit\u00e9 ordre\/requ\u00eate\u00a0de paiement est optionnelle. Si les utilisateurs ne souhaitent pas l\u2019utiliser et\/ou ne pas divulguer leur num\u00e9ro et leur nom, ils peuvent tout simplement l\u2019annuler dans l\u2019appli. Ils ne seront plus en mesure d\u2019envoyer\/recevoir de l\u2019argent, mais ils pourront toujours scanner le QR code Payconiq.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Est-ce que quelqu\u2019un peut t\u00e9l\u00e9charger une liste des noms et des num\u00e9ros de t\u00e9l\u00e9phone et les employer de mani\u00e8re frauduleuse ou pour des actions marketing ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:06:28+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7068\" href=\"#collapse-4-7068\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce que quelqu\u2019un peut t\u00e9l\u00e9charger une liste des noms et des num\u00e9ros de t\u00e9l\u00e9phone et les employer de mani\u00e8re frauduleuse ou pour des actions marketing ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7068\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-38 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>Il est pratiquement impossible de faire un mouvement consid\u00e9r\u00e9 comme ill\u00e9gal sans cons\u00e9quence imm\u00e9diate, puisque\u00a0:<\/p>\n<ul>\n<li>Uniquement les utilisateurs Payconiq peuvent voir le nom associe \u00e0 un num\u00e9ro de t\u00e9l\u00e9phone.<\/li>\n<\/ul>\n<ul>\n<li>Pour avoir acc\u00e8s \u00e0 l\u2019appli Payconiq, il faut \u00eatre client d\u2019une banque luxembourgeoise, avoir l\u2019appli bancaire activ\u00e9e et \u00eatre en possession d\u2019un token LuxTrust.<\/li>\n<li>Tous les utilisateurs Payconiq sont des clients des banques, donc ils sont tous soumis aux proc\u00e9dures KYC (Know-Your-Client), \u00e0 travers lesquelles les banques connaissent : leur identit\u00e9, adresse, compte bancaire, lieu de travail etc.<\/li>\n<\/ul>\n<p>En outre, nous monitorons de pr\u00e8s les requ\u00eates faites sur nos syst\u00e8mes et qui pourraient correspondre \u00e0\u00a0des tentatives d\u2019extraction de donn\u00e9es, et des m\u00e9canismes de d\u00e9tection sont en place.<\/p>\n<p>De plus, selon les articles 509-1 et suivants du Code p\u00e9nal, toute tentative d\u2019intrusion frauduleuse dans un syst\u00e8me informatique est passible de peines de prison et d\u2019amendes. Toute personne qui ferait donc la tentative d\u2019extraction massive de donn\u00e9es serait donc confront\u00e9e au risque d\u2019une peine p\u00e9nale.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Est-ce qu\u2019une personne peut se faire passer pour un commer\u00e7ant partenaire Payconiq pour obtenir de l\u2019argent ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:06:14+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7070\" href=\"#collapse-4-7070\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-ce qu\u2019une personne peut se faire passer pour un commer\u00e7ant partenaire Payconiq pour obtenir de l\u2019argent ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7070\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-39 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>Non.<\/p>\n<p>L\u2019identifiant du commer\u00e7ant (avec l\u2019adresse compl\u00e8te) est affich\u00e9e dans l\u2019application chaque fois qu\u2019un paiement est effectu\u00e9.\u00a0Pour obtenir un identifiant (\u2018merchant ID\u2019), un commer\u00e7ant doit suivre un processus de diligence avec Payconiq. Cet identifiant est v\u00e9rifi\u00e9 par les applications avant tout paiement. Ainsi, un QR Code erron\u00e9 ou falsifi\u00e9 &#8211; contenant par exemple l&rsquo;identifiant d&rsquo;un autre commer\u00e7ant (qui doit n\u00e9cessairement \u00eatre enregistr\u00e9 dans le syst\u00e8me Payconiq, autrement le QR Code ne serait pas accept\u00e9 par l\u2019App DIGICASH) &#8211; d\u00e9clencherait imm\u00e9diatement l&rsquo;attention du payeur.<\/p>\n<p>Ainsi, une personne malveillante qui voudrait contrefaire un QR Code Payconiq ne pourrait d\u00e9vier des paiements que vers un autre commer\u00e7ant d\u00e9j\u00e0 enregistr\u00e9 dans le syst\u00e8me Payconiq. Seuls les commer\u00e7ants luxembourgeois &#8211; c\u2019est-\u00e0-dire les soci\u00e9t\u00e9s existantes et les particuliers dont l\u2019identit\u00e9 a \u00e9t\u00e9 v\u00e9rifi\u00e9e minutieusement, conform\u00e9ment aux normes bancaires et aux obligations r\u00e9glementaires en mati\u00e8re de AML \/ KYC &#8211; sont accept\u00e9s en tant que marchand.<\/p>\n<p>Donc tout paiement erron\u00e9 qui aurait \u00e9t\u00e9 effectu\u00e9 par un payeur, <em>malgr\u00e9 les deux niveaux de protection<\/em>, une fois par le syst\u00e8me et une fois par l\u2019interm\u00e9diaire de la validation de l\u2019identit\u00e9 du b\u00e9n\u00e9ficiaire par le payeur, serait tra\u00e7able, s\u2019agissant d\u2019un virement SEPA, et pourrait \u00eatre annul\u00e9 \u00e0 ce titre.<\/p>\n<p>Dans la somme des choses, ce proc\u00e9d\u00e9 est de loin plus s\u00e9curis\u00e9 que l\u2019utilisation d\u2019un IBAN qui figure sur une facture d\u2019un commer\u00e7ant. Avec un num\u00e9ro IBAN, lors du paiement par virement effectu\u00e9 en ligne, le nom et l\u2019adresse du b\u00e9n\u00e9ficiaire ne sont en effet pas affich\u00e9s.<\/p>\n<p>La contrefa\u00e7on et le vol d\u2019identit\u00e9 sont ainsi \u00e9vit\u00e9s car les identit\u00e9s des commer\u00e7ants Payconiq sont activement affich\u00e9es avec chaque paiement avant de proc\u00e9der au paiement. \u00c0 ce jour, aucune fraude ou erreur qui se serait produite selon ce sc\u00e9nario ne nous a \u00e9t\u00e9 report\u00e9e.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post security \"><span class=\"entry-title rich-snippet-hidden\">Est-il vraiment s\u00fbr de payer par QR code ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-29T10:40:38+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-4\" data-target=\"#collapse-4-7072\" href=\"#collapse-4-7072\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-il vraiment s\u00fbr de payer par QR code ?<\/div><\/a><\/h4><\/div><div id=\"collapse-4-7072\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-40 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p>Oui.<\/p>\n<p>Les QR Codes Payconiq ne contiennent \u00e9galement aucune donn\u00e9e confidentielle.<\/p>\n<p>Plus pr\u00e9cis\u00e9ment, les informations encod\u00e9es se r\u00e9f\u00e8rent soit au montant \u00e0 r\u00e9gler, \u00e0 l\u2019identit\u00e9 du b\u00e9n\u00e9ficiaire et \u00e0 la r\u00e9f\u00e9rence du paiement\/de la facture, soit uniquement \u00e0 l\u2019identit\u00e9 du b\u00e9n\u00e9ficiaire ; en bref, des informations n\u00e9cessaires \u00e0 tout paiement et qui ne sont pas confidentielles.<\/p>\n<p>Un QR code Payconiq est m\u00eame plus s\u00fbr qu\u2019un code IBAN, puisqu\u2019avec qu\u2019avec un num\u00e9ro IBAN, lors du paiement, le nom et l\u2019adresse du b\u00e9n\u00e9ficiaire ne sont pas affich\u00e9s.<\/p>\n<p>La contrefa\u00e7on et le vol d\u2019identit\u00e9 sont ainsi \u00e9vit\u00e9s car les identit\u00e9s des commer\u00e7ants Payconiq sont activement affich\u00e9es avant de proc\u00e9der au paiement.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-5 .fusion-button-text, .fusion-button.button-5 i {color:#726d65;}.fusion-button.button-5 {border-width:0px;border-color:#726d65;}.fusion-button.button-5 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-5:hover .fusion-button-text, .fusion-button.button-5:hover i,.fusion-button.button-5:focus .fusion-button-text, .fusion-button.button-5:focus i,.fusion-button.button-5:active .fusion-button-text, .fusion-button.button-5:active{color:#726d65;}.fusion-button.button-5:hover, .fusion-button.button-5:focus, .fusion-button.button-5:active{border-width:0px;border-color:#726d65;}.fusion-button.button-5:hover .fusion-button-icon-divider, .fusion-button.button-5:hover .fusion-button-icon-divider, .fusion-button.button-5:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-5{background: #fbf8f5;}.fusion-button.button-5:hover,.button-5:focus,.fusion-button.button-5:active{background: #fbf8f5;}.fusion-button.button-5{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-5 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">Co\u00fbts<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-5 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-5 .panel-title a{font-size:16px;}.fusion-accordian #accordian-5 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-5 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-5 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-5\"><div class=\"fusion-panel panel-default fusion-faq-post costs \"><span class=\"entry-title rich-snippet-hidden\">L\u2019application Payconiq est-elle gratuite ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:36:41+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-1210\" href=\"#collapse-5-1210\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">L\u2019application Payconiq est-elle gratuite ?<\/div><\/a><\/h4><\/div><div id=\"collapse-5-1210\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-41 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>L\u2019application Payconiq de votre banque est disponible gratuitement dans l\u2019App Store d\u2019Apple et dans Google Play pour les t\u00e9l\u00e9phones Android.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post costs \"><span class=\"entry-title rich-snippet-hidden\">Quel est le tarif d&rsquo;un paiement ou d\u2019un transfert Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-07-03T11:09:08+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-5\" data-target=\"#collapse-5-1212\" href=\"#collapse-5-1212\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel est le tarif d&rsquo;un paiement ou d\u2019un transfert Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-5-1212\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-42 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Pour l\u2019utilisateur qui paie, transf\u00e8re ou re\u00e7oit de l\u2019argent avec Payconiq, l\u2019op\u00e9ration de paiement\/transfert est gratuite*.<\/p>\n<div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\"><span style=\"font-size: small;\">*hors frais de communication \u00e9ventuels li\u00e9s \u00e0 l&rsquo;utilisation du smartphone, en fonction de la tarification appliqu\u00e9e par l&rsquo;op\u00e9rateur de t\u00e9l\u00e9phonie.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-6 .fusion-button-text, .fusion-button.button-6 i {color:#726d65;}.fusion-button.button-6 {border-width:0px;border-color:#726d65;}.fusion-button.button-6 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-6:hover .fusion-button-text, .fusion-button.button-6:hover i,.fusion-button.button-6:focus .fusion-button-text, .fusion-button.button-6:focus i,.fusion-button.button-6:active .fusion-button-text, .fusion-button.button-6:active{color:#726d65;}.fusion-button.button-6:hover, .fusion-button.button-6:focus, .fusion-button.button-6:active{border-width:0px;border-color:#726d65;}.fusion-button.button-6:hover .fusion-button-icon-divider, .fusion-button.button-6:hover .fusion-button-icon-divider, .fusion-button.button-6:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-6{background: #fbf8f5;}.fusion-button.button-6:hover,.button-6:focus,.fusion-button.button-6:active{background: #fbf8f5;}.fusion-button.button-6{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-6 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">T\u00e9l\u00e9chargement et activation de l\u2019application<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-6 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-6 .panel-title a{font-size:16px;}.fusion-accordian #accordian-6 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-6 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-6 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-6\"><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">O\u00f9 obtenir l&rsquo;application Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-29T10:41:35+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1214\" href=\"#collapse-6-1214\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">O\u00f9 obtenir l&rsquo;application Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1214\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-43 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>L\u2019app Payconiq de votre banque est disponible gratuitement dans l\u2019App Store pour les t\u00e9l\u00e9phones et tablettes Apple et dans Google Play pour les mod\u00e8les Android. Afin de pouvoir utiliser l\u2019app Payconiq des banques BCEE, POST, BIL et BGL BNP Paribas, ING et Raiffeisen. il faut activer Payconiq sur le web ou mobile banking de votre banque (selon chaque banque partenaire). Connectez-vous \u00e0 votre espace personnel et laissez-vous guider \u00e0 travers la proc\u00e9dure d\u2019activation.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Comment activer Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:12:06+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1216\" href=\"#collapse-6-1216\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment activer Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1216\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-44 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Pour activer l\u2019app Payconiq des banques BCEE, POST, BIL et BGL BNP Paribas install\u00e9e sur votre smartphone, connectez-vous au web ou mobile banking de votre banque (selon chaque banque partenaire) et laissez-vous guider \u00e0 travers la proc\u00e9dure d\u2019activation.<\/p>\n<p>Pour activer l&rsquo;app ING, authentifiez-vous directement dans l&rsquo;application au moyen de votre token et valider votre num\u00e9ro de t\u00e9l\u00e9phone.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Comment d\u00e9sactiver Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:11:55+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1218\" href=\"#collapse-6-1218\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Comment d\u00e9sactiver Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1218\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-45 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Vous pouvez d\u00e9sactiver Payconiq via le web ou mobile banking de votre banque (selon chaque banque partenaire). Veuillez noter que vous pouvez d\u00e9sactiver les smartphones et les comptes associ\u00e9s individuellement au cas o\u00f9 vous avez activ\u00e9 plusieurs t\u00e9l\u00e9phones et associ\u00e9 un ou plusieurs comptes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Quel type de compte peut \u00eatre li\u00e9 \u00e0 Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:11:44+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1220\" href=\"#collapse-6-1220\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quel type de compte peut \u00eatre li\u00e9 \u00e0 Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1220\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-46 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Seul un compte bancaire d\u2019une de nos banques partenaires \u00e9ligible pour une association \u00e0 l\u2019app Payconiq peut \u00eatre li\u00e9 \u00e0 l\u2019application. Toutes les banques ne permettent pas d\u2019associer tous types de comptes, certaines limitent par exemple la possibilit\u00e9 d\u2019associer Payconiq aux seuls comptes courants dont vous \u00eates le titulaire unique.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Est-il possible de lier Payconiq \u00e0 plusieurs comptes d&rsquo;une m\u00eame banque ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:11:32+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1222\" href=\"#collapse-6-1222\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-il possible de lier Payconiq \u00e0 plusieurs comptes d&rsquo;une m\u00eame banque ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1222\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-47 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, il est possible de lier plusieurs comptes d\u2019une m\u00eame banque \u00e0 Payconiq. En fonction de l\u2019interface propos\u00e9e par votre banque, l\u2019ajout ou la suppression d\u2019un compte est r\u00e9alis\u00e9e au moment de l\u2019activation ou ult\u00e9rieurement, de m\u00eame que, pour associer un nouveau compte par la suite, vous aurez soit \u00e0 r\u00e9it\u00e9rer tout le processus d\u2019activation soit \u00e0 passer par un \u00e9cran de configuration sp\u00e9cifique.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Est-il possible de lier Payconiq \u00e0 des comptes bancaires dans des banques diff\u00e9rentes ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:11:21+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1224\" href=\"#collapse-6-1224\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-il possible de lier Payconiq \u00e0 des comptes bancaires dans des banques diff\u00e9rentes ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1224\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-48 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, il suffit de t\u00e9l\u00e9charger les apps Payconiq de chacune de ces banques, \u00e0 conditions qu\u2019elles soient partenaires de Payconiq, et de les lier au(x) compte(s) bancaire(s) de votre choix. Il n\u2019est par contre pas possible d\u2019associer plusieurs comptes qui sont tenus par des banques diff\u00e9rentes \u00e0 une seule app Payconiq. Chaque banque propose sa propre app Payconiq, vous ne pourrez associer que les comptes tenus par une banque \u00e0 l\u2019app de cette m\u00eame banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Est-il possible de lier plusieurs smartphones\/tablettes dot\u00e9s de Payconiq \u00e0 un seul compte bancaire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:11:03+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1226\" href=\"#collapse-6-1226\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Est-il possible de lier plusieurs smartphones\/tablettes dot\u00e9s de Payconiq \u00e0 un seul compte bancaire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1226\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-49 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, vous pouvez lier plusieurs smartphones\/tablettes, sur lesquels vous avez install\u00e9 l\u2019app Payconiq de votre banque, \u00e0 un seul (ou \u00e0 plusieurs) compte(s) bancaire(s) de cette banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Puis-je lier Payconiq \u00e0 un compte bancaire pour lequel je suis mandat\u00e9 ou cotitulaire (compte bancaire professionnel ou d&rsquo;entreprise ou bien compte joint\/commun) ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T09:10:50+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1228\" href=\"#collapse-6-1228\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je lier Payconiq \u00e0 un compte bancaire pour lequel je suis mandat\u00e9 ou cotitulaire (compte bancaire professionnel ou d&rsquo;entreprise ou bien compte joint\/commun) ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1228\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-50 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Cette possibilit\u00e9 d\u00e9pend de votre banque. La plupart permettent l\u2019association \u00e0 des comptes autres qu\u2019\u00e0 des comptes bancaires personnels \u00e0 condition cependant de disposer d\u2019un acc\u00e8s web ou mobile banking (selon chaque banque partenaire) pour le compte concern\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post app-download-and-activation \"><span class=\"entry-title rich-snippet-hidden\">Quelles sont les permissions requises par l&rsquo;app Payconiq sur les smartphones Android et \u00e0 quoi correspondent-elles ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-29T10:52:11+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-6\" data-target=\"#collapse-6-1230\" href=\"#collapse-6-1230\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Quelles sont les permissions requises par l&rsquo;app Payconiq sur les smartphones Android et \u00e0 quoi correspondent-elles ?<\/div><\/a><\/h4><\/div><div id=\"collapse-6-1230\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-51 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>L&rsquo;ensemble des permissions requises par l&rsquo;app Payconiq sur les smartphones Android sont list\u00e9es ci-apr\u00e8s :<\/p>\n<ul>\n<li>Acc\u00e8s internet complet, \u00e9tat du r\u00e9seau : cette permission est n\u00e9cessaire \u00e0 l&rsquo;application pour acc\u00e9der \u00e0 internet.<\/li>\n<li>Prendre photos et vid\u00e9os, contr\u00f4ler flash : cette permission autorise l&rsquo;application \u00e0 acc\u00e9der \u00e0 la cam\u00e9ra de votre t\u00e9l\u00e9phone pour scanner les QR Codes.<\/li>\n<li>Conna\u00eetre \u00e9tat et ID : obligatoire pour des raisons de s\u00e9curit\u00e9, cette permission autorise la r\u00e9cup\u00e9ration par l&rsquo;application de l&rsquo;identifiant unique Android de votre appareil.<\/li>\n<li>Modifier le contenu du stockage : cette permission autorise la mise en cache des logos des partenaires\/marchands.<\/li>\n<li>GPS : cette permission permet de vous fournir les donn\u00e9es g\u00e9ographiques des partenaires\/marchands calcul\u00e9es en fonction de votre localisation. Elle est aussi indispensable pour faire fonctionner votre fonctionnalit\u00e9 Bluetooth sous Android 6.0.<\/li>\n<li>D\u00e9couvrir les comptes connus : cette permission vous est demand\u00e9e pour recevoir des notifications push (Google Cloud Messaging).<\/li>\n<li>Emp\u00eacher le t\u00e9l\u00e9phone de passer en mode Veille : cette permission vous est demand\u00e9e pour recevoir des notifications push (Google Cloud Messaging).<\/li>\n<li>Lire le carnet d\u2019adresses : cette permission autorise l\u2019application \u00e0 acc\u00e9der au carnet d\u2019adresses de votre t\u00e9l\u00e9phone.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-7 .fusion-button-text, .fusion-button.button-7 i {color:#726d65;}.fusion-button.button-7 {border-width:0px;border-color:#726d65;}.fusion-button.button-7 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-7:hover .fusion-button-text, .fusion-button.button-7:hover i,.fusion-button.button-7:focus .fusion-button-text, .fusion-button.button-7:focus i,.fusion-button.button-7:active .fusion-button-text, .fusion-button.button-7:active{color:#726d65;}.fusion-button.button-7:hover, .fusion-button.button-7:focus, .fusion-button.button-7:active{border-width:0px;border-color:#726d65;}.fusion-button.button-7:hover .fusion-button-icon-divider, .fusion-button.button-7:hover .fusion-button-icon-divider, .fusion-button.button-7:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-7{background: #fbf8f5;}.fusion-button.button-7:hover,.button-7:focus,.fusion-button.button-7:active{background: #fbf8f5;}.fusion-button.button-7{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-7 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">Changement de t\u00e9l\u00e9phone, num\u00e9ro ou carte SIM<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-7 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-7 .panel-title a{font-size:16px;}.fusion-accordian #accordian-7 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-7 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-7 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-7\"><div class=\"fusion-panel panel-default fusion-faq-post sim-number-and-telephone-change \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il si je change de t\u00e9l\u00e9phone ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:35:41+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-1232\" href=\"#collapse-7-1232\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il si je change de t\u00e9l\u00e9phone ?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-1232\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-52 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Si vous changez de t\u00e9l\u00e9phone, il suffit simplement de suivre la m\u00eame proc\u00e9dure d\u2019activation que vous avez aviez faites sur votre ancien t\u00e9l\u00e9phone. Vous pouvez associer plusieurs t\u00e9l\u00e9phones \u00e0 votre (vos) compte(s), mais il faut activer l\u2019app Payconiq de votre banque sur chaque t\u00e9l\u00e9phone individuellement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post sim-number-and-telephone-change \"><span class=\"entry-title rich-snippet-hidden\">Que se passe-t-il si je change de num\u00e9ro de t\u00e9l\u00e9phone ou de carte SIM ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:35:29+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-1234\" href=\"#collapse-7-1234\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Que se passe-t-il si je change de num\u00e9ro de t\u00e9l\u00e9phone ou de carte SIM ?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-1234\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-53 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Si vous changez de num\u00e9ro de t\u00e9l\u00e9phone ou de carte SIM, ceci n\u2019aura aucune incidence sur le bon fonctionnement de l\u2019application Payconiq de votre banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post sim-number-and-telephone-change \"><span class=\"entry-title rich-snippet-hidden\">Sur quels t\u00e9l\u00e9phones mobiles l&rsquo;application Payconiq de votre banque fonctionne-t-elle ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:35:21+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-1236\" href=\"#collapse-7-1236\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Sur quels t\u00e9l\u00e9phones mobiles l&rsquo;application Payconiq de votre banque fonctionne-t-elle ?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-1236\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-54 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>L\u2019application Payconiq de votre banque est compatible avec la majorit\u00e9 des smartphones r\u00e9cents \u00e9quip\u00e9s d\u2019une cam\u00e9ra et connect\u00e9s \u00e0 internet. Actuellement, Payconiq est compatible avec* :<\/p>\n<ul>\n<li>iPhone, mod\u00e8le 4GS ou sup\u00e9rieur, dot\u00e9 du syst\u00e8me d&rsquo;exploitation iOS 7 ou plus r\u00e9cent<\/li>\n<li>les appareils Android dot\u00e9s du syst\u00e8me d\u2019exploitation 2.3 ou plus r\u00e9cent<\/li>\n<\/ul>\n<p><small>*la compatibilit\u00e9 avec les t\u00e9l\u00e9phones et les syst\u00e8mes d&rsquo;exploitation est fournie \u00e0 titre purement indicatif et non contractuel, et pourra \u00e9voluer dans le temps. Veuillez consulter les sites de t\u00e9l\u00e9chargement App Store et Google Play pour le d\u00e9tail et la compatibilit\u00e9 exacte des apps t\u00e9l\u00e9chargeables.<\/small><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post sim-number-and-telephone-change \"><span class=\"entry-title rich-snippet-hidden\">Payconiq fonctionne-t-il aussi avec une connexion Wifi ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:35:04+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-1238\" href=\"#collapse-7-1238\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Payconiq fonctionne-t-il aussi avec une connexion Wifi ?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-1238\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-55 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, l\u2019app Payconiq fonctionne partout o\u00f9 votre smartphone acc\u00e8de \u00e0 internet, que ce soit via le r\u00e9seau ou via une borne Wifi, \u00e0 condition que les connexions crypt\u00e9es SSL soient autoris\u00e9es (il faut que le port 443 soit ouvert). Certains hotspots Wifi (entreprises, h\u00f4tels \u2026) ne permettent en effet pas de se connecter en mode SSL.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post sim-number-and-telephone-change \"><span class=\"entry-title rich-snippet-hidden\">Puis-je utiliser Payconiq sur un smartphone d&rsquo;un op\u00e9rateur de t\u00e9l\u00e9phonie mobile \u00e9tranger ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:34:53+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-1240\" href=\"#collapse-7-1240\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Puis-je utiliser Payconiq sur un smartphone d&rsquo;un op\u00e9rateur de t\u00e9l\u00e9phonie mobile \u00e9tranger ?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-1240\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-56 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, Payconiq fonctionne avec n\u2019importe quel op\u00e9rateur de t\u00e9l\u00e9phonie mobile \u00e0 condition d\u2019avoir acc\u00e8s \u00e0 internet. Attention toutefois \u00e0 d\u2019\u00e9ventuels frais de roaming factur\u00e9s le cas \u00e9ch\u00e9ant par votre op\u00e9rateur de t\u00e9l\u00e9phonie mobile \u00e9tranger. Cependant, au vu des maxima impos\u00e9s par la Commission Europ\u00e9enne pour les co\u00fbts en roaming, le co\u00fbt en termes de frais de connexion data associ\u00e9s \u00e0 un paiement Payconiq effectu\u00e9 avec votre t\u00e9l\u00e9phone, moyennant un abonnement souscrit aupr\u00e8s d\u2019un op\u00e9rateur mobile ayant une licence dans l\u2019un des pays membres de l\u2019UE, ne sera que de quelques centimes au maximum.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post sim-number-and-telephone-change \"><span class=\"entry-title rich-snippet-hidden\">Payconiq fonctionne-t-il \u00e9galement avec une carte SIM de t\u00e9l\u00e9phonie pr\u00e9pay\u00e9e ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:34:36+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-7\" data-target=\"#collapse-7-1242\" href=\"#collapse-7-1242\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Payconiq fonctionne-t-il \u00e9galement avec une carte SIM de t\u00e9l\u00e9phonie pr\u00e9pay\u00e9e ?<\/div><\/a><\/h4><\/div><div id=\"collapse-7-1242\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-57 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p>Oui, Payconiq fonctionne avec n\u2019importe quelle carte SIM (pr\u00e9pay\u00e9 ou abonnement) \u00e0 condition d\u2019avoir acc\u00e8s \u00e0 internet.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-8 .fusion-button-text, .fusion-button.button-8 i {color:#726d65;}.fusion-button.button-8 {border-width:0px;border-color:#726d65;}.fusion-button.button-8 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-8:hover .fusion-button-text, .fusion-button.button-8:hover i,.fusion-button.button-8:focus .fusion-button-text, .fusion-button.button-8:focus i,.fusion-button.button-8:active .fusion-button-text, .fusion-button.button-8:active{color:#726d65;}.fusion-button.button-8:hover, .fusion-button.button-8:focus, .fusion-button.button-8:active{border-width:0px;border-color:#726d65;}.fusion-button.button-8:hover .fusion-button-icon-divider, .fusion-button.button-8:hover .fusion-button-icon-divider, .fusion-button.button-8:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-8{background: #fbf8f5;}.fusion-button.button-8:hover,.button-8:focus,.fusion-button.button-8:active{background: #fbf8f5;}.fusion-button.button-8{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-8 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">Assistance<\/span><i class=\" fa fa-chevron-circle-down button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-8 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-8 .panel-title a{font-size:16px;}.fusion-accordian #accordian-8 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-8 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-8 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-8\"><div class=\"fusion-panel panel-default fusion-faq-post support \"><span class=\"entry-title rich-snippet-hidden\">Qui puis-je contacter en cas de probl\u00e8mes avec Payconiq ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-09-20T08:34:10+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-8\" data-target=\"#collapse-8-1244\" href=\"#collapse-8-1244\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Qui puis-je contacter en cas de probl\u00e8mes avec Payconiq ?<\/div><\/a><\/h4><\/div><div id=\"collapse-8-1244\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-58 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><div id=\"Content\">\n<div class=\"boxed\">\n<div id=\"lipsum\">\n<p><a name=\"_GoBack\"><\/a> Adressez-vous \u00e0 la banque \u00e9mettrice de votre app Payconiq qui vous assistera dans la r\u00e9solution des probl\u00e8mes. L\u2019assistance aux payeurs utilisant l\u2019app Payconiq de leur banque est propos\u00e9e directement par l\u2019\u00e9tablissement en question.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-button-wrapperleft\"><style type=\"text\/css\" scoped=\"scoped\">.fusion-button.button-9 .fusion-button-text, .fusion-button.button-9 i {color:#726d65;}.fusion-button.button-9 {border-width:0px;border-color:#726d65;}.fusion-button.button-9 .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-9:hover .fusion-button-text, .fusion-button.button-9:hover i,.fusion-button.button-9:focus .fusion-button-text, .fusion-button.button-9:focus i,.fusion-button.button-9:active .fusion-button-text, .fusion-button.button-9:active{color:#726d65;}.fusion-button.button-9:hover, .fusion-button.button-9:focus, .fusion-button.button-9:active{border-width:0px;border-color:#726d65;}.fusion-button.button-9:hover .fusion-button-icon-divider, .fusion-button.button-9:hover .fusion-button-icon-divider, .fusion-button.button-9:active .fusion-button-icon-divider{border-color:#726d65;}.fusion-button.button-9{background: #fbf8f5;}.fusion-button.button-9:hover,.button-9:focus,.fusion-button.button-9:active{background: #fbf8f5;}.fusion-button.button-9{width:100%;}<\/style><a class=\"fusion-button button-flat fusion-button-round button-large button-custom button-9 button-faq\" target=\"_self\" href=\"#\"><span class=\"fusion-button-text\">Payconiq : paiement dans le benelux<\/span><i class=\"fa-chevron-circle-down fas button-icon-right\"><\/i><\/a><\/div><style type=\"text\/css\" scoped=\"scoped\">.fusion-accordian #accordian-9 .panel-title a .fa-fusion-box:before{ font-size: 13px;}.fusion-accordian #accordian-9 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-9 .panel-title a{font-size:16px;}.fusion-accordian #accordian-9 .panel-title a:hover { color: #ff4785;}.fusion-accordian #accordian-9 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-9 .panel-title a:hover .fa-fusion-box { background-color: #ff4785!important;border-color: #ff4785!important;}<\/style><div class=\"fusion-faq-shortcode collapsed faq-container\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-9\"><div class=\"fusion-panel panel-default fusion-faq-post digicash-devient-payconiq \"><span class=\"entry-title rich-snippet-hidden\">Je suis utilisateur Payconiq au Luxembourg, combien de temps faut-il pour qu\u2019un utilisateur Payconiq de Belgique re\u00e7oive mon paiement sur son compte bancaire ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-07-03T11:20:41+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-9\" data-target=\"#collapse-9-18104\" href=\"#collapse-9-18104\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je suis utilisateur Payconiq au Luxembourg, combien de temps faut-il pour qu\u2019un utilisateur Payconiq de Belgique re\u00e7oive mon paiement sur son compte bancaire ?<\/div><\/a><\/h4><\/div><div id=\"collapse-9-18104\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-59 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p class=\"p1\">En r\u00e8gle g\u00e9n\u00e9rale, les virements SEPA prennent 1 \u00e0 2 jours ouvr\u00e9s pour arriver sur le compte bancaire du b\u00e9n\u00e9ficiaire. Dans la plupart des cas, l\u2019argent appara\u00eet le jour ouvrable suivant.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post digicash-devient-payconiq \"><span class=\"entry-title rich-snippet-hidden\">Je suis un utilisateur Payconiq au Luxembourg puis-je scanner des QR codes Payconiq en Belgique ?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/payconiq.lu\/fr\/author\/louise-cazzolipayconiq-lu\/\" title=\"Articles par Louise Cazzoli\" rel=\"author\">Louise Cazzoli<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-07-03T11:11:35+02:00<\/span><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-9\" data-target=\"#collapse-9-18046\" href=\"#collapse-9-18046\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Je suis un utilisateur Payconiq au Luxembourg puis-je scanner des QR codes Payconiq en Belgique ?<\/div><\/a><\/h4><\/div><div id=\"collapse-9-18046\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-60 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-text\"><p class=\"p1\">Oui, d\u00e9sormais un utilisateur Payconiq du Luxembourg et de Belgique peut scanner des QR codes Payconiq au Luxembourg et en Belgique.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:70px;padding-right:30px;padding-bottom:85px;padding-left:30px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-62 fusion-one-half fusion-column-first 1_2\"  style='margin-top:0px;margin-bottom:0px;width:48%; margin-right: 4%;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-63 fusion-one-half fusion-column-last 1_2\"  style='margin-top:0px;margin-bottom:0px;width:48%'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - 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