{"id":25303,"date":"2026-03-17T10:10:58","date_gmt":"2026-03-17T09:10:58","guid":{"rendered":"https:\/\/payconiq.lu\/?page_id=25303"},"modified":"2026-11-12T10:44:03","modified_gmt":"2026-11-12T09:44:03","slug":"home-new-wero","status":"publish","type":"page","link":"https:\/\/payconiq.lu\/en\/","title":{"rendered":"Home &#8211; new wero"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box hundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;'><div class=\"fusion-builder-row fusion-row \"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-1 fusion-one-full fusion-column-first fusion-column-last 1_1\"  style='margin-top:0px;margin-bottom:0px;'>\n\t\t\t\t\t<div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\">\n\t\t\t\t\t\t<style>.fusion-footer{display:none!important}body.fusion-body #wrapper #main{padding-top:0!important;padding-bottom:0!important}#wero-landing#wero-landing{--ink:#1d1c1c;--ink-soft:#4a4747;--pink:#ff4785;--pink-deep:#c4165a;--sun:#fff08a;--peach:#ffb199;--bg:#fffdf6;--card:#ffffff;--line:#e8e2d4;--focus:#0b57d0;--radius:18px;--maxw:1120px;}#wero-landing#wero-landing,#wero-landing#wero-landing *{box-sizing:border-box}#wero-landing#wero-landing{margin:0;font-family:system-ui,-apple-system,\"Segoe UI\",Roboto,Helvetica,Arial,sans-serif;color:var(--ink);background:var(--bg);line-height:1.6;font-size:1.0625rem}#wero-landing#wero-landing img{max-width:100%;height:auto;display:block}#wero-landing#wero-landing h1,#wero-landing#wero-landing h2,#wero-landing#wero-landing h3,#wero-landing#wero-landing h4{font-family:inherit;font-weight:700;color:inherit;text-transform:none}#wero-landing#wero-landing h3,#wero-landing#wero-landing ul,#wero-landing#wero-landing li{color:inherit!important}#wero-landing#wero-landing p,#wero-landing#wero-landing li{font-size:inherit;line-height:inherit;margin-top:0}#wero-landing#wero-landing p{margin-bottom:1em}#wero-landing#wero-landing .panel ol{list-style:decimal}#wero-landing#wero-landing .panel ul,#wero-landing#wero-landing .refund ul{list-style:disc}#wero-landing#wero-landing a{color:var(--pink-deep);text-underline-offset:.15em}#wero-landing#wero-landing a:hover{color:var(--ink)}#wero-landing#wero-landing :focus-visible{outline:3px solid var(--focus);outline-offset:3px;border-radius:4px}#wero-landing#wero-landing .wrap{width:min(100% - 2rem,var(--maxw));margin-inline:auto}#wero-landing#wero-landing .sr{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}#wero-landing#wero-landing .skip{position:absolute;left:-999px;top:0;background:var(--ink);color:#fff;padding:.75rem 1rem;z-index:100}#wero-landing#wero-landing .skip:focus{left:0}#wero-landing#wero-landing .alert{position:sticky;top:0;z-index:50;background:var(--ink);color:#fff;font-size:.95rem}#wero-landing#wero-landing .alert .wrap{display:flex;gap:.75rem;align-items:flex-start;padding-block:.7rem}#wero-landing#wero-landing .alert svg{flex:none;margin-top:.2rem}#wero-landing#wero-landing .alert p{margin:0}#wero-landing#wero-landing header.top{background:transparent}#wero-landing#wero-landing header.top .wrap{display:flex;justify-content:space-between;align-items:center;gap:1rem;padding-block:.75rem}#wero-landing#wero-landing .logo{display:inline-block;line-height:0}#wero-landing#wero-landing .logo img{width:160px;height:auto}#wero-landing#wero-landing .lang{display:flex;gap:.25rem;list-style:none;margin:0;padding:0}#wero-landing#wero-landing .lang a{display:block;padding:.35rem .7rem;border-radius:999px;text-decoration:none;color:var(--ink);font-weight:600;font-size:.9rem}#wero-landing#wero-landing .lang a[aria-current=\"page\"]{background:var(--ink);color:#fff}#wero-landing#wero-landing .lang a:not([aria-current]):hover{background:rgba(29,28,28,.08)}#wero-landing#wero-landing .hero{background:linear-gradient(135deg,var(--pink) 0%,var(--peach) 45%,var(--sun) 100%);padding-block:clamp(2rem,5vw,4.5rem)}#wero-landing#wero-landing .hero .wrap{display:grid;gap:2rem;align-items:center;grid-template-columns:1.1fr .9fr}#wero-landing#wero-landing .hero h1{font-size:clamp(2.2rem,5vw,3.6rem);line-height:1.08;margin:0 0 1rem;letter-spacing:-.02em}#wero-landing#wero-landing .hero p{font-size:1.2rem;max-width:34rem;margin:0 0 1.75rem}#wero-landing#wero-landing .hero img{border-radius:var(--radius);box-shadow:0 20px 50px rgba(29,28,28,.18);width:100%;max-width:480px;margin-inline:auto}#wero-landing#wero-landing .cta{display:flex;flex-wrap:wrap;gap:.75rem}#wero-landing#wero-landing .btn{display:inline-flex;align-items:center;gap:.5rem;padding:.85rem 1.4rem;border-radius:999px;font-weight:700;text-decoration:none;border:2px solid var(--ink);background:var(--ink);color:#fff;transition:transform .15s}#wero-landing#wero-landing .btn:hover{transform:translateY(-2px);color:#fff}#wero-landing#wero-landing .btn.alt{background:transparent;color:var(--ink)}#wero-landing#wero-landing .btn.alt:hover{background:var(--ink);color:#fff}#wero-landing#wero-landing .btn.light{background:#fff;color:var(--ink);border-color:#fff}#wero-landing#wero-landing .btn.light:hover{background:var(--sun);color:var(--ink)}#wero-landing#wero-landing .phero{background:linear-gradient(135deg,var(--pink) 0%,var(--peach) 45%,var(--sun) 100%);padding-block:clamp(2.5rem,6vw,4.5rem)}#wero-landing#wero-landing .phero h1{font-size:clamp(2rem,4.5vw,3.2rem);line-height:1.1;margin:0;letter-spacing:-.02em}#wero-landing#wero-landing .back{display:inline-block;margin-bottom:1.25rem;font-weight:700;color:var(--ink)}#wero-landing#wero-landing .docsec{padding-block:clamp(2rem,5vw,3.5rem)}#wero-landing#wero-landing .pdoc{max-width:46rem}#wero-landing#wero-landing .legal{display:grid;gap:1.25rem;max-width:46rem}#wero-landing#wero-landing .legal .panel h2{font-size:1.5rem;margin:0 0 .75rem}#wero-landing#wero-landing .legal .panel h3{font-size:1.1rem;margin:1.25rem 0 .4rem}#wero-landing#wero-landing section{padding-block:clamp(2.5rem,6vw,4.5rem)}#wero-landing#wero-landing h2{font-size:clamp(1.6rem,3.2vw,2.2rem);line-height:1.15;margin:0 0 1rem;letter-spacing:-.015em}#wero-landing#wero-landing h3{font-size:1.35rem;margin:0 0 .75rem}#wero-landing#wero-landing .lead{max-width:48rem;font-size:1.15rem;color:var(--ink-soft)}#wero-landing#wero-landing .cards{display:grid;gap:1rem;grid-template-columns:repeat(4,1fr);margin-top:1.75rem;padding:0;list-style:none}@media (max-width:1000px){#wero-landing#wero-landing .cards{grid-template-columns:repeat(2,1fr)}}@media (max-width:560px){#wero-landing#wero-landing .cards{grid-template-columns:1fr}}#wero-landing#wero-landing .cards li{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:1.25rem 1.35rem}#wero-landing#wero-landing .cards strong{display:block;margin-bottom:.35rem;font-size:1.05rem}#wero-landing#wero-landing .closing{margin-top:1.75rem;font-weight:600;font-size:1.15rem}#wero-landing#wero-landing .two{display:grid;gap:1.5rem;grid-template-columns:repeat(2,1fr);margin-top:1.75rem}#wero-landing#wero-landing .panel{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:1.75rem}#wero-landing#wero-landing .panel.ind{border-top:6px solid var(--pink)}#wero-landing#wero-landing .panel.mer{border-top:6px solid var(--pink)}#wero-landing#wero-landing .panel ol,#wero-landing#wero-landing .panel ul{padding-left:1.25rem;margin:.5rem 0 1.25rem}#wero-landing#wero-landing .panel li{margin-bottom:.4rem}#wero-landing#wero-landing .note{background:#fff8d6;border-radius:12px;padding:1rem 1.15rem;margin:1.25rem 0}#wero-landing#wero-landing .note p{margin:0 0 .5rem}#wero-landing#wero-landing .note p:last-child{margin:0}#wero-landing#wero-landing .note h4{font-size:1.0625rem;margin:0 0 .5rem}#wero-landing#wero-landing .note ul{margin:.25rem 0 1rem;padding-left:1.25rem}#wero-landing#wero-landing .note li{margin-bottom:.5rem}#wero-landing#wero-landing .stores{margin-bottom:1.25rem}#wero-landing#wero-landing .qr{display:none;margin:0 0 1.25rem;align-items:center;gap:1.25rem}#wero-landing#wero-landing .qrimg{width:168px;flex:none;border:1px solid var(--line);border-radius:12px;overflow:hidden;background:#fff;line-height:0}#wero-landing#wero-landing .qrimg svg{width:100%;height:auto;display:block}#wero-landing#wero-landing .qr figcaption{font-size:.95rem;max-width:15rem}@media (hover:hover) and (pointer:fine){#wero-landing#wero-landing .stores{display:none}#wero-landing#wero-landing .qr{display:flex}}#wero-landing#wero-landing .sub{font-size:1.1rem;margin:1.5rem 0 .5rem}#wero-landing#wero-landing .short{background:var(--ink);color:#fff}#wero-landing#wero-landing .short a{color:var(--sun)}#wero-landing#wero-landing .short p{max-width:46rem;font-size:1.15rem}#wero-landing#wero-landing .faq details{background:var(--card);border:1px solid var(--line);border-radius:14px;margin-bottom:.7rem}#wero-landing#wero-landing .faq summary{cursor:pointer;padding:1rem 1.25rem;font-weight:700;list-style:none;display:flex;justify-content:space-between;gap:1rem;align-items:center}#wero-landing#wero-landing .faq summary::-webkit-details-marker{display:none}#wero-landing#wero-landing .faq summary::after{content:\"+\";font-size:1.5rem;line-height:1;flex:none}#wero-landing#wero-landing .faq details[open] summary::after{content:\"\\2212\"}#wero-landing#wero-landing .faq .ans{padding:0 1.25rem 1.15rem}#wero-landing#wero-landing .faq .ans p{margin:.4rem 0}#wero-landing#wero-landing .faq .ans p.subq{margin-top:1.1rem}#wero-landing#wero-landing .faq h3.grp{font-size:1.05rem;margin:1rem 0 .25rem}#wero-landing#wero-landing .refund{background:#fff0f5;border-block:1px solid #ffc7da}#wero-landing#wero-landing .refund .wrap{padding-block:2rem}#wero-landing#wero-landing .refund h2{font-size:1.4rem}#wero-landing#wero-landing .refund ul{margin:.5rem 0 .75rem;padding-left:1.25rem}#wero-landing#wero-landing footer{background:var(--ink);color:#d9d6d0;padding-block:2.5rem;font-size:.95rem}#wero-landing#wero-landing footer a{color:#fff}#wero-landing#wero-landing footer ul{list-style:none;padding:0;margin:0 0 1.25rem;display:flex;flex-wrap:wrap;gap:.5rem 1.5rem}#wero-landing#wero-landing footer p{margin:0}#wero-landing#wero-landing .flogo{display:inline-block;line-height:0;margin-bottom:1.25rem}#wero-landing#wero-landing .flogo img{width:140px;height:auto}#wero-landing#wero-landing footer .copy{margin-top:.25rem;font-size:.9rem;color:#bdb9b2}@media (max-width:820px){#wero-landing#wero-landing .alert{position:static;font-size:.9rem}#wero-landing#wero-landing .hero .wrap{grid-template-columns:1fr}#wero-landing#wero-landing .hero img{order:-1;max-width:340px}#wero-landing#wero-landing .two{grid-template-columns:1fr}#wero-landing#wero-landing{font-size:1rem}}@media print{#wero-landing#wero-landing .alert,#wero-landing#wero-landing .lang,#wero-landing#wero-landing .cta{display:none}}<\/style><div id=\"wero-landing\"><a class=\"skip\" href=\"#wero-main\">Skip to content<\/a><div class=\"alert\" role=\"note\"><div class=\"wrap\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M10.3 3.9 1.8 18a2 2 0 0 0 1.7 3h17a2 2 0 0 0 1.7-3L13.7 3.9a2 2 0 0 0-3.4 0z\"\/><path d=\"M12 9v4M12 17h.01\"\/><\/svg><p>Beware of fraudulent communications impersonating Payconiq. Phishing attempts by email and SMS are ongoing. If in doubt, contact your bank or Wero directly \u2014 never click a link received in an unsolicited SMS\/email.<\/p><\/div><\/div><header class=\"top\"><div class=\"wrap topbar\"><a class=\"logo\" href=\"\/en\/\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/01\/logo_rgb_magenta.png\" width=\"160\" height=\"23\" alt=\"Payconiq\"><\/a><nav aria-label=\"Language\"><ul class=\"lang\"><li><a href=\"\/en\/\" lang=\"en\" hreflang=\"en\" aria-current=\"page\" aria-label=\"English\">EN<\/a><\/li><li><a href=\"\/fr\/\" lang=\"fr\" hreflang=\"fr\" aria-label=\"Fran\u00e7ais\">FR<\/a><\/li><li><a href=\"\/de\/\" lang=\"de\" hreflang=\"de\" aria-label=\"Deutsch\">DE<\/a><\/li><\/ul><\/nav><\/div><\/header><div id=\"wero-main\"><section class=\"hero\" aria-labelledby=\"h1\"><div class=\"wrap\"><div><h1 id=\"h1\">Payconiq has become Wero.<\/h1><p>Since October 2026, Wero has taken over from Payconiq in Luxembourg. You'll find everything you liked: sending money, paying in-store, paying online, and settling your bills - plus Wero's European reach and new possibilities to come.<\/p><div class=\"cta\"><a class=\"btn\" href=\"#individuals\">I'm an individual \u2192<\/a><a class=\"btn alt\" href=\"#merchants\">I'm a merchant \/ business \u2192<\/a><\/div><\/div><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/11\/payconiq-wero-transition.jpg\" width=\"1200\" height=\"1200\" alt=\"Two smartphones, one pink and one yellow, bumping fists. Payconiq and Wero logos below.\"><\/div><\/section><section aria-labelledby=\"why\"><div class=\"wrap\"><h2 id=\"why\">Why Payconiq became Wero<\/h2><p class=\"lead\">Wero was created to make payments simpler and more seamless, giving people more choice in how they pay, today and in the future. By becoming Wero, Payconiq is now part of a broader European payment ecosystem, supported by leading European banks and financial institutions and designed to offer a unified payment experience across Europe.<\/p><ul class=\"cards\"><li><strong>Still just as simple:<\/strong> the same gesture to send money, pay in-store, pay online, or settle a bill.<\/li><li><strong>Now with a European dimension:<\/strong> Wero already works in Belgium, France, and Germany, in addition to Luxembourg. You can now pay or get paid across borders.<\/li><li><strong>Still just as secure:<\/strong> the same European and Luxembourg standards for security and data protection.<\/li><li><strong>New possibilities on the way:<\/strong> Wero keeps evolving, with new features rolling out progressively for both individuals and businesses.<\/li><\/ul><p class=\"closing\">Payconiq isn't stopping - it's moving up a level, while helping build a strong, sovereign European payment solution.<\/p><\/div><\/section><section aria-labelledby=\"changes\" style=\"padding-top:0\"><div class=\"wrap\"><h2 id=\"changes\">What changes for you, in practice<\/h2><div class=\"two\"><article class=\"panel ind\" id=\"individuals\" aria-labelledby=\"ind-h\"><h3 id=\"ind-h\">Individuals<\/h3><ol><li>Download the Wero app on the App Store or Google Play.<\/li><li>Link your usual bank account (BGL BNP Paribas, BIL, POST, Raiffeisen, Spuerkeess).<\/li><li>Pick up right where you left off: sending money, paying in-store, paying online, settling your bills - and soon even more.<\/li><\/ol><div class=\"cta stores\"><a class=\"btn\" href=\"https:\/\/wero.eu.go.link\/?adj_t=23st1brs\" target=\"_blank\" rel=\"noopener noreferrer\">Download on the App Store<span class=\"sr\"> (opens in a new tab)<\/span><\/a><a class=\"btn alt\" href=\"https:\/\/wero.eu.go.link\/?adj_t=23st1brs\" target=\"_blank\" rel=\"noopener noreferrer\">Download on Google Play<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/div><figure class=\"qr\"><div class=\"qrimg\" role=\"img\" aria-label=\"Scan the QR code with your phone to download the Wero app.\"><svg viewBox=\"0 0 37 37\"><path fill=\"#fff\" d=\"M0 0h37v37h-37z\"\/><path stroke=\"#1d1c1c\" d=\"M2 2.5h7m2 0h1m1 0h3m2 0h6m1 0h1m2 0h7m-33 1h1m5 0h1m1 0h4m6 0h1m2 0h1m1 0h1m2 0h1m5 0h1m-33 1h1m1 0h3m1 0h1m1 0h2m3 0h1m1 0h3m1 0h1m2 0h3m1 0h1m1 0h3m1 0h1m-33 1h1m1 0h3m1 0h1m3 0h1m1 0h1m2 0h1m3 0h2m1 0h3m1 0h1m1 0h3m1 0h1m-33 1h1m1 0h3m1 0h1m2 0h1m6 0h1m3 0h1m1 0h1m1 0h1m1 0h1m1 0h3m1 0h1m-33 1h1m5 0h1m2 0h1m2 0h2m3 0h4m3 0h1m1 0h1m5 0h1m-33 1h7m1 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h7m-24 1h2m2 0h3m1 0h1m2 0h1m1 0h2m-23 1h3m1 0h2m2 0h2m1 0h1m1 0h6m1 0h1m8 0h2m-27 1h1m3 0h1m1 0h3m1 0h1m2 0h7m1 0h2m1 0h2m1 0h1m-33 1h4m1 0h2m1 0h2m1 0h2m1 0h1m1 0h2m2 0h2m1 0h3m1 0h3m1 0h2m-33 1h1m3 0h2m1 0h2m2 0h2m1 0h1m3 0h3m1 0h3m2 0h1m1 0h1m2 0h1m-33 1h1m3 0h1m1 0h3m2 0h2m1 0h1m1 0h1m1 0h2m2 0h2m4 0h2m1 0h2m-32 1h1m2 0h2m1 0h1m2 0h3m1 0h5m3 0h1m2 0h1m3 0h1m1 0h1m-32 1h3m2 0h4m1 0h1m2 0h3m1 0h2m7 0h1m1 0h2m-30 1h2m1 0h1m4 0h2m2 0h1m2 0h2m1 0h5m2 0h2m2 0h2m-31 1h1m1 0h1m3 0h2m2 0h3m1 0h3m2 0h3m1 0h1m1 0h2m1 0h3m-30 1h1m1 0h3m5 0h3m2 0h2m2 0h1m1 0h3m1 0h1m1 0h2m2 0h1m-32 1h2m2 0h2m1 0h8m2 0h1m5 0h1m2 0h2m1 0h1m-31 1h1m2 0h1m3 0h1m1 0h1m1 0h1m1 0h2m1 0h1m1 0h2m2 0h1m5 0h1m2 0h1m-31 1h1m4 0h1m1 0h4m4 0h1m3 0h1m1 0h1m1 0h2m1 0h1m1 0h2m1 0h1m-33 1h1m2 0h2m2 0h1m1 0h8m1 0h1m4 0h1m1 0h2m2 0h2m1 0h1m-31 1h1m1 0h3m2 0h6m1 0h1m1 0h1m2 0h9m1 0h2m-32 1h1m3 0h1m1 0h2m2 0h2m3 0h1m2 0h1m2 0h2m2 0h2m1 0h1m2 0h1m-33 1h1m1 0h2m1 0h2m1 0h5m1 0h2m1 0h2m3 0h1m1 0h5m2 0h1m-24 1h6m1 0h1m1 0h1m1 0h2m3 0h1m3 0h2m-30 1h7m3 0h1m2 0h3m1 0h1m1 0h2m1 0h3m1 0h1m1 0h1m2 0h1m-32 1h1m5 0h1m1 0h3m3 0h1m3 0h4m1 0h2m3 0h5m-33 1h1m1 0h3m1 0h1m2 0h1m2 0h2m2 0h5m2 0h6m1 0h1m-31 1h1m1 0h3m1 0h1m1 0h4m2 0h1m1 0h1m2 0h2m1 0h2m3 0h1m2 0h3m-33 1h1m1 0h3m1 0h1m1 0h1m1 0h1m3 0h2m3 0h1m2 0h3m1 0h2m-28 1h1m5 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h1m1 0h2m2 0h1m1 0h1m1 0h3m3 0h1m-33 1h7m2 0h1m2 0h1m1 0h1m2 0h1m3 0h1m1 0h1m2 0h1m1 0h2\"\/><\/svg><\/div><figcaption>Scan the QR code with your phone to download the Wero app.<\/figcaption><\/figure><div class=\"note\"><p><strong>What about my Payconiq data?<\/strong><\/p><p>Your transaction history and data remain protected under the same European and Luxembourg standards for security and data protection. Nothing is lost because the app has been discontinued.<\/p><\/div><p>Have a question? Check the full FAQ at <a href=\"https:\/\/wero-wallet.eu\/lu-en\/support\" target=\"_blank\" rel=\"noopener noreferrer\">wero-wallet.eu\/lu-en\/support<span class=\"sr\"> (opens in a new tab)<\/span><\/a> or contact your bank.<\/p><\/article><article class=\"panel mer\" id=\"merchants\" aria-labelledby=\"mer-h\"><h3 id=\"mer-h\">Merchants and businesses<\/h3><p>Your Payconiq acceptance solution has become Wero, via Buckaroo, our partner for business payment acceptance:<\/p><ul><li>In-store (POS): physical terminals and QR codes<\/li><li>On your e-commerce site or app<\/li><li>For invoicing: bills payable by QR code or payment link<\/li><\/ul><div class=\"note\"><h4>Has your migration been completed?<\/h4><ul><li><strong>If you already migrated with Buckaroo before October 2026,<\/strong> no further action is needed: your acceptance points work with Wero, with no change for your customers.<\/li><li><strong>If your migration isn't complete, or you notice an interruption in payment acceptance,<\/strong> contact Buckaroo as a priority.<\/li><\/ul><p class=\"cta\"><a class=\"btn\" href=\"mailto:wecare@buckaroo.eu\">Contact Buckaroo<\/a><a class=\"btn alt\" href=\"https:\/\/www.buckaroo.eu\/en-lu\/online-payments\/payment-methods\/wero\" target=\"_blank\" rel=\"noopener noreferrer\">Read more<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/p><\/div><p><strong>Technical documentation (API, e-commerce integration).<\/strong> For any developer integration questions, visit the <a href=\"https:\/\/docs.buckaroo.io\/v2\/docs\/wero\" target=\"_blank\" rel=\"noopener noreferrer\">Buckaroo documentation<span class=\"sr\"> (opens in a new tab)<\/span><\/a> or contact your usual point of contact.<\/p><\/article><\/div><\/div><\/section><section class=\"short\" aria-labelledby=\"short\"><div class=\"wrap\"><h2 id=\"short\">In short<\/h2><p>Payconiq became Wero to offer you a broader, richer solution, without losing any of the everyday simplicity that made it what it was. The gesture stays the same, the security stays the same - only the reach grows, with Europe added and new features on the way.<\/p><a class=\"btn light\" href=\"https:\/\/wero-wallet.eu\/lu-en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about Wero \u2192<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/div><\/section><section class=\"faq\" aria-labelledby=\"faq\"><div class=\"wrap\"><h2 id=\"faq\">Quick FAQ<\/h2><details><summary>Why has this site changed?<\/summary><div class=\"ans\"><p>Payconiq handed over to Wero in October 2026 in Luxembourg. The Payconiq app is no longer accessible.<\/p><\/div><\/details><details><summary>What is Wero?<\/summary><div class=\"ans\"><p><a href=\"https:\/\/wero-wallet.eu\/lu-en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Wero<span class=\"sr\"> (opens in a new tab)<\/span><\/a> is the new European digital payment wallet, backed by leading European banks and financial institutions. It's designed to make payments simple, secure, and seamless across Europe.<\/p><\/div><\/details><details><summary>Can I still log into my Payconiq account?<\/summary><div class=\"ans\"><p>No, the app is no longer accessible. Download Wero to keep using your usual payment methods.<\/p><\/div><\/details><details><summary>What happens to my data and transaction history with Wero?<\/summary><div class=\"ans\"><p>Your data and transaction history remain secure and protected under the same national and European regulatory and security standards you enjoy with Payconiq.<\/p><\/div><\/details><details><summary>I have a Payconiq QR code displayed at my business - do I need to change it?<\/summary><div class=\"ans\"><p>No, if your migration was carried out with Buckaroo. The same gesture (scanning the code) now works with Wero.<\/p><\/div><\/details><details><summary>Who do I contact for a merchant question?<\/summary><div class=\"ans\"><p><a href=\"mailto:wecare@buckaroo.eu\">Buckaroo<\/a>. You can also contact Buckaroo with any questions about the processing of your personal data as a merchant, as Buckaroo acts as the data controller.<\/p><\/div><\/details><details><summary>Who do I contact for an individual question?<\/summary><div class=\"ans\"><p>Your usual bank, or check the Wero FAQ <a href=\"https:\/\/wero-wallet.eu\/lu-en\/support\" target=\"_blank\" rel=\"noopener noreferrer\">here<span class=\"sr\"> (opens in a new tab)<\/span><\/a>.<\/p><\/div><\/details><details><summary>Why have I received an email from Payconiq about a refund and what is this about?<\/summary><div class=\"ans\"><p>Payconiq International SA is carrying out a review of certain historical customer balances and is running a refund campaign for eligible former customers.<\/p><p>This refund campaign is separate from your current Payconiq payment experience and does not relate to your current transactions. It concerns only historical amounts that may be due from Payconiq International SA in relation to past services. Your current Payconiq payment experience is not affected by this refund campaign. At the same time, Payconiq is continuing its smooth transition to Wero.<\/p><p>As part of this review of historical Payconiq transactions we have identified that some customers may be entitled to receive funds that could not previously be returned, for example because a payment was not completed or a refund could not be processed.<\/p><p>If you have been identified as potential rightful owner of the funds you have received an email from us from:<\/p><ul><li>For consumers: <a href=\"mailto:winddown@payconiq.com\">winddown@payconiq.com<\/a><\/li><li>For merchants: <a href=\"mailto:technicalsupport@payconiq.com\">technicalsupport@payconiq.com<\/a><\/li><\/ul><p>We ask that you reply to this email and only that email address.<\/p><p class=\"subq\"><strong>How do I know the e-mail is legitimate?<\/strong><\/p><p>If you are entitled to receive funds, you will receive an e-mail from us:<\/p><ul><li>Consumers: <a href=\"mailto:winddown@payconiq.com\">winddown@payconiq.com<\/a><\/li><li>Merchants: <a href=\"mailto:technicalsupport@payconiq.com\">technicalsupport@payconiq.com<\/a><\/li><\/ul><p>For your security, we will only contact you from these e-mail addresses. We will never ask you to respond through another e-mail address.<\/p><p>If you are unsure if an e-mail is genuine, please contact us using the contact details provided on our website.<\/p><p>Any e-mail asking directly for your password, card number or any upfront payment should be considered suspicious.<\/p><\/div><\/details><\/div><\/section><aside class=\"refund\" aria-labelledby=\"refund\"><div class=\"wrap\"><h2 id=\"refund\">Received a Payconiq refund email?<\/h2><p>Payconiq International is running a refund campaign for certain historical balances owed to eligible former customers. This process is independent of the service shutdown and does not affect your regular payments.<\/p><ul><li>Merchants: <a href=\"mailto:technicalsupport@payconiq.com\">technicalsupport@payconiq.com<\/a><\/li><li>Consumers: <a href=\"mailto:winddown@payconiq.com\">winddown@payconiq.com<\/a><\/li><\/ul><p><strong>Only reply to the official addresses provided. If you have any doubt about the authenticity of a message, don't click any links and verify directly with your bank.<\/strong><\/p><\/div><\/aside><\/div><footer><div class=\"wrap\"><a class=\"flogo\" href=\"\/en\/\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/06\/logo.svg\" width=\"140\" height=\"39\" alt=\"Payconiq\"><\/a><nav aria-label=\"Legal and useful links\"><ul><li><a href=\"\/en\/privacy\/\">Privacy and Cookie Policy<\/a><\/li><li><a href=\"\/en\/legal-notices\/\">Legal Notices<\/a><\/li><li><a href=\"https:\/\/www.payconiq.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Payconiq International<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/li><li><a href=\"https:\/\/payconiq.integrityline.app\/\" target=\"_blank\" rel=\"noopener noreferrer\">Whistleblowing<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/li><li><a href=\"https:\/\/wero-wallet.eu\/lu-en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Wero<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/li><li><a href=\"https:\/\/www.buckaroo.eu\/en-lu\/online-payments\/payment-methods\/wero\" target=\"_blank\" rel=\"noopener noreferrer\">Buckaroo (businesses)<span class=\"sr\"> (opens in a new tab)<\/span><\/a><\/li><li><a href=\"#\" data-cookie-prefs>Cookie preferences<\/a><\/li><\/ul><\/nav><p class=\"copy\">\u00a9 2026 Payconiq<\/p><\/div><\/footer><script>(function(){function o(){var c=window.Cookiebot;if(c&&typeof c.renew===\"function\"){c.renew();return true}return false}document.addEventListener(\"click\",function(e){var a=e.target&&e.target.closest?e.target.closest(\"[data-cookie-prefs]\"):null;if(!a)return;e.preventDefault();if(!o()){window.addEventListener(\"CookiebotOnLoad\",o,{once:true})}})})();<\/script><\/div><div class=\"fusion-clearfix\"><\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-25303","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Payconiq has become Wero | Download the Wero app<\/title>\n<meta name=\"description\" content=\"Since October 2026, Payconiq has handed over to Wero in Luxembourg. Same simplicity, plus a European dimension. Discover what changes and download the app.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/payconiq.lu\/en\/home-new-wero\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Payconiq has become Wero | Download the Wero app\" \/>\n<meta property=\"og:description\" content=\"Since October 2026, Payconiq has handed over to Wero in Luxembourg. Same simplicity, plus a European dimension. Discover what changes and download the app.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/payconiq.lu\/en\/home-new-wero\/\" \/>\n<meta property=\"og:site_name\" content=\"Payconiq\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-12T09:44:03+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/payconiq.lu\\\/en\\\/home-new-wero\\\/\",\"url\":\"https:\\\/\\\/payconiq.lu\\\/en\\\/home-new-wero\\\/\",\"name\":\"Payconiq has become Wero | Download the Wero app\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/payconiq.lu\\\/de\\\/#website\"},\"datePublished\":\"2026-03-17T09:10:58+00:00\",\"dateModified\":\"2026-11-12T09:44:03+00:00\",\"description\":\"Since October 2026, Payconiq has handed over to Wero in Luxembourg. Same simplicity, plus a European dimension. Discover what changes and download the app.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/payconiq.lu\\\/en\\\/home-new-wero\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/payconiq.lu\\\/en\\\/home-new-wero\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/payconiq.lu\\\/en\\\/home-new-wero\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/payconiq.lu\\\/en\\\/home-new-wero\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Home &#8211; new wero\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/payconiq.lu\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/payconiq.lu\\\/de\\\/\",\"name\":\"Payconiq\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/payconiq.lu\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Payconiq has become Wero | Download the Wero app","description":"Since October 2026, Payconiq has handed over to Wero in Luxembourg. Same simplicity, plus a European dimension. Discover what changes and download the app.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/payconiq.lu\/en\/home-new-wero\/","og_locale":"en_US","og_type":"article","og_title":"Payconiq has become Wero | Download the Wero app","og_description":"Since October 2026, Payconiq has handed over to Wero in Luxembourg. Same simplicity, plus a European dimension. Discover what changes and download the app.","og_url":"https:\/\/payconiq.lu\/en\/home-new-wero\/","og_site_name":"Payconiq","article_modified_time":"2026-11-12T09:44:03+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/payconiq.lu\/en\/home-new-wero\/","url":"https:\/\/payconiq.lu\/en\/home-new-wero\/","name":"Payconiq has become Wero | Download the Wero app","isPartOf":{"@id":"https:\/\/payconiq.lu\/de\/#website"},"datePublished":"2026-03-17T09:10:58+00:00","dateModified":"2026-11-12T09:44:03+00:00","description":"Since October 2026, Payconiq has handed over to Wero in Luxembourg. Same simplicity, plus a European dimension. Discover what changes and download the app.","breadcrumb":{"@id":"https:\/\/payconiq.lu\/en\/home-new-wero\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/payconiq.lu\/en\/home-new-wero\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/payconiq.lu\/en\/home-new-wero\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/payconiq.lu\/en\/home-new-wero\/"},{"@type":"ListItem","position":2,"name":"Home &#8211; new wero"}]},{"@type":"WebSite","@id":"https:\/\/payconiq.lu\/de\/#website","url":"https:\/\/payconiq.lu\/de\/","name":"Payconiq","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/payconiq.lu\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/pages\/25303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/comments?post=25303"}],"version-history":[{"count":92,"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/pages\/25303\/revisions"}],"predecessor-version":[{"id":26202,"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/pages\/25303\/revisions\/26202"}],"wp:attachment":[{"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/media?parent=25303"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/payconiq.lu\/en\/wp-json\/wp\/v2\/tags?post=25303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}